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Alan Clark, CEO and President, Telchemy Incorporated

Alan Clark is the founder and President of Telchemy, the leading provider of fault/ performance management technology for VoIP. He was previously the CTO of Hayes, and System Architect with British Telecom.
Dr Clark was the inventor of the V.42bis data compression algorithm widely used in modems, and has nine granted patents. He is a recognized authority on Voice over IP management and quality, and is a regular speaker at Voice over IP conferences. 
MODERATOR:  Session #ISP-111: Voice over IP: Overcoming Barriers to Successful Deployment

Alan Menezes, Vice President, Marketing, Aperto Networks

Alan Menezes is vice president of marketing for Aperto Networks. He is responsible for leading the company's worldwide marketing initiatives, including product management and corporate marketing. Prior to joining Aperto, Mr. Menezes was vice president of marketing at AccessLan Communications, a DSL solutions company. He also co-founded OnStream Networks, an innovator in broadband access solutions acquired by 3Com, where he created and led the marketing organization. Mr. Menezes also held leadership and executive positions in marketing and engineering at 3Com, DSC and Nortel. He holds a BS in electrical engineering from the University of Alberta, Canada. 
PANELIST:  Session #WISP-224: Non-line-of-sight Wireless Broadband: Blurring the Lines Between Fixed and Mobile

Alex Goldman, Associate Editor, ISP-Planet

Alex Goldman was a technical writer at ABE Corporation in Tokyo, Japan, preparing manuals for cellular phones and other equipment during the transition from analog to digital technologies. He returned to the U.S. and edited for Simon & Schuster before joining ISP-Planet. For articles written by Alex please visit: Including his anti-spam directory (which continues to grow) 
MODERATOR:  Session #ISP-106: Dealing with Spam at the Gateway
MODERATOR:  Session #ISP-116: Dealing with Spam at the Client
MODERATOR:  Session #ISP-226: The War on Spam: Report from the Front Lines

Amy Pendleton, IP Telephony Advisor, Enterprise Network and Services Management, Nortel Networks

Amy Pendleton is the senior IP Telephony Advisor within Enterprise Networks and Services Management. Amy is responsible for helping to create strategies for Nortel's Enterprise IP Telephony portfolio with a focus on network management, quality of service, security, and advanced services.

Amy has over 10 years of telecommunications industry experience, 6 years of which have been in multimedia services over packet networks. Amy has held a variety of other engineering and architect positions in Nortel in the areas of wireless and carrier networks and data communications. She holds a BS degree in Computer Science from the University of Texas at Austin and has completed MS work in Computer Science at the University of Texas at Dallas. 
PANELIST:  Session #ISP-111: Voice over IP: Overcoming Barriers to Successful Deployment

Barry Sherwood, President, Sunset Net Internet Services

Barry Sherwood attended Chico State and paid his dues in Silicon Valley before returning to the Chico, California area where he has resided and built his businesses with his wife and 2 sons since 1994. He is President and/or CEO of Sunset Net (ISP), CallAGuru (offering on-site computer services), and LANtrocity (software development for the emerging gaming market). He has acquired 8 other companies, is upgrading and expanding his internet business, and is just beginning to get a grip on the ins and outs of the wireless world. 
PANELIST:  Session #WISP-121: Wi-Fi Users : Who You Gonna Call?

Bob Carp, President, Galaxy Internet Services, Inc.

An ISPCON veteran, Bob Carp has been been there, done that. He is president of the largest privately-held ISP in the U.S. Carp is a former High Tech Entrepreneur of the Year, and author of the largest selling book ever written on ISP's - The ISP Start Up Manual. It went through 7 printings, and was sold in 60 different countries. Currently, Carp is President of Galaxy Internet Services, Inc. which is a Boston based ISP primarily serving the east coast. He has recently written and published "The Certified Telecom Auditor Handbook and Audit Guide" which prepares ISP's and others in the fastest growing telecom carreer - auditing telecom bills. 
KEYNOTE SPEAKER:  Customer Aquisition on a Tight Budget

Brett Glass, President, LARIAT

Brett Glass has more than 20 years of experience designing, building, writing about, and crash-testing computer hardware and software. A consultant, author, and programmer based in Laramie, Wyoming, Glass obtained his Bachelor of Science degree in Electrical Engineering from the Case Institute of Technology and his MSEE from Stanford. He plans networks, builds and configures servers, outlines technical strategies, designs embedded systems, and writes highly-optimized "inner loop" assembly language (the key to software performance) for clients nationwide. He is also an accomplished Webmaster and UNIX system administrator. During his long and eclectic career, Brett has written portions of the code and/or documentation for such widely varied products as Borland's Pascal "toolboxes" and compilers, Living Videotext's ThinkTank, Cisco Systems routers and terminal servers, Earthstation diskless workstations, and Texas Instruments' TMS380 Token Ring networking chipset. When he's not writing, consulting, speaking, or cruising the Web in search of adventure, he may be playing the Ashbory bass, teaching Internet courses for LARIAT (Laramie's community network and Internet users' group), cooking up a storm, or enjoying spicy ethnic food. 
SPEAKER:  Session #ISP-125: ISPs: Carriers or Nannies?
SPEAKER:  Session #WISP-134: The Realities of Wireless
SPEAKER:  Session #WISP-203: Guerilla DSL: How to Deploy Dry Copper

Brian Chen, CEO, Rockstar Software

Brian Chen is co-founder and Chief Executive Officer of Rockstar Software. Mr. Chen brings over 12 years of technical and management experience to his direction of the company. He has spent over 10 years in management and engineering positions in the commercial software industry, including Enterprise, CRM and consumer development. Prior to founding Rockstar Software, Mr. Chen served on the development teams of Apple Computer and Berkeley Systems. 
SPEAKER:  Session #ISP-313: Subscriber Marketing Turbocharged: Building Effective Channels through Better Fulfillment Strategies

Brian Collie, Co-Founder and Executive Vice President, Chantry Networks

Brian has over twenty years experience in the telecommunications and networking industry. Prior to founding Chantry, Brian was Vice President and General Manager of Nortel Networks’ Wireless LAN & PAN Division where he was responsible for the vision, strategic direction, major organizational and investment decisions of the wireless LAN 802.11b/a, Bluetooth, and wireless voice businesses. As Senior Business Director of Nortel’s Internet Solutions Division, Brian founded the company’s first Internet group and established an Internet dial-access business. Brian has held senior positions with Motorola’s Internet and Data Networking Group and Bell Canada’s Computer Communication Group (CCG). He is a frequent speaker at industry conferences including IEEE, VentureFair, 802.11 Planet. 
SPEAKER:  Session #WISP-223: Virtualization: Taking the Wireless World Beyond Basic Access

Brian Erickson, President, Erickson Financial Associates

Brian received an M.B.A. from the Graduate School of Business at the Rochester Institute of Technology in 1976, and a Bachelor of Science degree, With Honors from the Rochester Institute of Technology in 1974.

Brian has over twenty years experience in commercial banking, ten of those years lending to telecom and media companies. He has provided loans to numerous internet companies duringf the past four years. He founded Erickson Financial Associates in 1992. EFA provides capital sourcing services to small and medium sized communications companies. Its efforts resulted in over $100 million in commitments for its clients. In addition, Brian has served as Treasurer, V.P. Finance and board member for several different companies. 
SPEAKER:  Session #ISP-315: Debt and Equity Sources in Today's Market

Brian Huseman, Attorney, Federal Trade Commission

Brian Huseman is a staff attorney with the FTC's Division
of Marketing Practices and was a co-organizer of the FTC Spam Forum. At the FTC, he litigates spam and Internet fraud cases and was lead counsel on FTC v. GM Funding, Inc., the FTC's first spam case alleging that "spoofing" and failure to honor email removal representations violated the FTC Act. Brian also works on legislative and policy issues related to spam and has spoken to numerous law enforcement, marketing, and consumer groups across the country on Internet fraud and spam issues.
Prior to joining the FTC, Brian was a trial attorney with the U.S. Department of Justice's Criminal Division. He also served as a judicial law clerk for the U.S. District Court for the Northern District of Oklahoma and for the U.S. Fifth Circuit Court
of Appeals. 
PANELIST:  Session #ISP-126: Legal and Regulatory Aspects of Spam

Bruce Waldeck, Founder & CEO, Thruport

Bruce is the founder and CEO of Thruport. Prior to Thruport, he founded and led digitalNation, one of the first dedicated hosting companies, overseeing more than 2,000 servers at the time of its acquisition by Verio (now NTT) in 1999. Bruce is an early pioneer of the Internet and is widely regarded as an expert on Internet
architecture and hosting infrastructure. He has been published in numerous periodicals and has been the host of technology radio programs reaching millions. He is a Board member of Diveo and HomeVisit,as well as a managing director of Dome Capital LLC, an early-stage venture capital group. 
SPEAKER:  Session #ISP-302: Selling and Marketing the Stability and Viability of Your Hosting

Bryan J. Rader, CEO, MediaWorks

Bryan J. Rader has been actively involved in the cable TV industry for many years, with his primary focus on improving cable services and creating special features for real-estate owners.

In early 1996, he formed MediaWorks with several private investors from the real estate industry. His unique perspective of cable TV comes from the “customer’s viewpoint” and has given MediaWorks an edge in creating specialized products, and bundling important services to satisfy apartment residents, all while considering the needs of the building owner.

In a short period of time, MediaWorks has become a leader known for its marketing and customer service skills, serving over 32,000 units and 18,000 subscribers as of March 2002 MediaWorks was recently honored with the Cornerstone Award for “Cable Company of the Year” for 2002. Mr. Rader was also listed as one of the “25 Most Influential People in Real Estate and Technology” in 2002. 
MODERATOR:  Session #ISP-314: High-Speed Data Deployment within MDUs

Carl Shivers, Aristotle, Inc.

Carl Shivers is CIO for Aristotle.Net Inc., a full-service ISP and multimedia design company in Little Rock, Arkansas. Co-founded by Mr. Shivers in 1995, Aristotle is the largest ISP in the state, with over 26,000 customers statewide. As System Administrator, Mr. Shivers is primarily responsible for all aspects of the ISP, including server installation, firewall security, technical support services, billing operations, server maintenance, and server software, including filtering software. Mr. Shivers is a Checkpoint Certified Security Administrator (CCSA) and Checkpoint Certified Security Engineer (CCSE). 
PANELIST:  Session #ISP-226: The War on Spam: Report from the Front Lines

Chey Cobb, CISSP, ePrivacy Group

A former Senior Technical Security Officer for the National Reconnaissance Agency, Chey Cobb is a Certified Information System Security Professional who has designed secure network applications for use at Cape Canaveral and handled security incidents on some of America's largest and most sensitive networks. A keynote speaker at BlackHat and other security conferences, Chey has taught security to National Security Agency employees and post-graduate students of Information Assurance. She is the author of Network Security for Dummies and is currently at work completing Cryptography for Dummies. 
PANELIST:  Session #ISP-316: Perfect Storm? Spam Attacks, False Positives, and Malware

Christopher Thompson, Vice President, Anthony Advisors

Christopher Thompson works with Anthony Advisors, Inc., a mergers and
acquisitions advisory group in Charlottesville, Virginia. Mr. Thompson
is responsible for evaluating potential transactions, managing and
evaluating transaction diligence, and negotiating and closing
transactions on both the buy and sell side in the Data Communications
sector. Prior to joining Anthony Advisors in 2002, Mr. Thompson
launched a company delivering a WISP platform product for airports.
Before his entrepreneurial pursuit, Mr. Thompson spent three years in
New York at Lehman Brothers selling equity derivatives. He received his
BA in economics from the University of North Carolina at Chapel Hill and
his MBA from the Kenan-Flagler Graduate School of Business at the
University of North Carolina at Chapel Hill. 
PANELIST:  Session #ISP-315: Debt and Equity Sources in Today's Market

Chuck Eapen, Vice President, Trango Broadband

Chuck Eapen, Vice President of Sales for Trango Broadband Wireless, has been
engaged in the wireless communications technology industry over the past
decade and joined Trango Systems, Inc. in 2002. He earned a B.E. degree in
Electrical Engineering from the State University of New York at Stony Brook
and has held senior positions in sales/marketing, product management and
PANELIST:  Session #WISP-104: Creating the Wireless Future: Opportunities for ISPs and WISPs

Dan Moffat, President, Chief Executive Officer and Founder, New Edge Networks

Dan Moffatt co-founded New Edge Networks after 22 years of experience in telecommunications. Previously, Moffat held various executive level positions with GST Telecom. Prior to this, Moffat founded a telecom strategy consulting firm which he later sold to to Cathey, Hutton and Associates and also held sales and marketing positions with US Intelco Networks (Illuminet), Pacific Telecom, IBM/ROLM, US West - Netech and Tymnet, one of the original packet-based value-added networks. He is first vice chairman of the Association for Local Telecommunications Services (ALTS). He holds a bachelor's degree in finance from California State University, Chico, an M.B.A. from Santa Clara University and a master's degree in telecommunications from Golden Gate University. A tri-athlete, Dan has completed four Ironman races in the last four years. 
PANELIST:  Session #ISP-135: Backhaul Basics

Dave Baker, VP, Law and Public Policy, Earthlink, Inc.

Dave Baker is Vice President for Law and Public Policy for EarthLink. Based in Atlanta, EarthLink is the nation’s third-largest Internet service provider (ISP), with five million dial-up, broadband, web hosting and wireless Internet customers. Dave leads EarthLink’s public policy initiatives on matters such as broadband access, spam, copyrights, taxation and powerline communications.

Dave is former Commissioner and Chairman of the Georgia Public Service Commission. He served on the NARUC Communications Committee and on the FCC’s Federal-State Joint Board on Universal Service.

Dave currently serves on the Boards of the U.S. Internet Service Providers Association (US ISPA), the Georgia Electronic Commerce Association (GECA) and the Power Line Communications Association (PLCA). He is the immediate past Chairman of the California ISP Association (CISPA). In January 2003, he was appointed by Georgia Governor Sonny Perdue to serve on the Governor’s Telecommunications and Technology Task Force.

He earned his BA in Political Science from Johns Hopkins University and his law degree from Washington & Lee University. He and his family live in Atlanta. 
PANELIST:  Session #ISP-226: The War on Spam: Report from the Front Lines

Dave Robertson, President, STIC.NET, LP, President, TISPA, Texas ISP Association

David Robertson has led STIC.NET to the position of dominant ISP in the San Antonio market. Under Robertson's leadership as President of the Texas Internet Service Provider's Association, that group has become the largest State ISP association in the country. The Federal Communications Commission has attested that TISPA has been more effective in influencing national policy than all other ISP trade associations/groups
combined. Taking a direct role in the challenges to the association, Robertson is the primary negotiator to the FCC, U.S. Congress, the house commerce committee, the Public
Utilities Commission of Texas. 
SPEAKER:  Session #ISP-115: Anti-Trust Primer

David B. Nelson, Wireless & AAA Architect, Office of the CTO, Enterasys Networks, Inc.

Dave Nelson is the Wireless Networking Architect within the Office of the CTO at Enterasys Networks, with additional responsibility for Authentication, Authorization and Accounting (AAA) technologies. Dave is responsible for developing the corporate strategy for these areas of technology, acts as primary consultant to the Wireless Engineering Group, and consults across multiple engineering groups on common AAA issues. Dave participates in industry standards bodies, such as the IEEE, where he is a voting member of the 802.11 Working Group, and the IETF, where he monitors work with potential impact on the company's Wireless Networking and AAA strategies.

Dave has over 24 years of industry experience and has previously held architect and other senior level engineering positions within Enterasys Networks, Cabletron Systems and Digital Equipment Corporation in the areas of wireless networks, virtual private networks, remote access servers, terminal servers and local area networks. Dave holds a BS degree in Physics from the University of New Hampshire and has completed MS work in Computer Science at the University of Connecticut. 
SPEAKER:  Session #WISP-105: Authentication and Encryption in Wireless Networks: Working with 802.11 Security

David Brussin, Software Architect, Network & Gateway Security Solution Group, Symantec Corporation

David Brussin is a recognized expert on anti-spam, technical information security and privacy issues, and is a software architect at Symantec in the Network and Gateway Security solution group. Prior to joining Symantec, he was co-founder and CTO of TurnTide where he oversaw the technical development of the company's anti-spam systems, as well as all client implementation and ongoing services. Brussin also worked as CTO for the ePrivacy Group, where he focused on creating new technology to address spam and email security problems including the Trusted Sender program and TEOS (Trusted Email Open Standard). Brussin was recently named to the 2004 list of the world's 100 Top Young Innovators by Technology Review, MIT's Magazine of Innovation. Technology Review recognized Brussin for his groundbreaking contributions in information security, including his development of secure information handling processes and electronic business systems as well as novel solutions to spam and email security problems. 
PANELIST:  Session #ISP-106: Dealing with Spam at the Gateway

David H. Crocker, Principal, Brandenburg InternetWorking 
PANELIST:  Session #ISP-216: Future of Spam: Leading Holistic Solutions

David H. Kramer, Attorney, Wilson Sonsini Goodrich & Rosati

David H. Kramer is a member of the firm specializing in Internet-related litigation and counseling with emphasis on privacy and intellectual property matters. He provides daily counseling to Internet pioneers and startups on cutting edge strategies and novel theories of liability. Kramer represented RealNetworks in the first ever case brought under the anti-circumvention provisions of the Digital Millennium Copyright Act and secured a preliminary injunction prohibiting the abuse of RealNetworks' ubiquitous technology. On behalf of XO Communications, Inc. Mr. Kramer successfully defended a putative class action seeking between $50 and $150 million in statutory damages under the junk fax provisions of the Telephone Consumer Protection Act. Kramer obtained rulings in both the trial and appellate courts barring class certification in the case. On behalf of online greeting card leader Blue Mountain Arts, Kramer obtained orders prohibiting Microsoft from including a filter in its Outlook email program that Blue Mountain claimed was anti-competitive. As counsel for CyberMedia, Inc., Kramer secured a preliminary injunction requiring Symantec Corp. to institute a nationwide recall of software that CyberMedia charged was infringing its copyright. Kramer also represented CompuServe in litigation against the nation's leading sender of unsolicited commercial email or "spam" and obtained a sweeping injunction prohibiting spamming under a novel trespass to chattels theory. He later drafted legislation at both the state and federal levels concerning email abuse and fraud. Kramer received his law degree, magna cum laude, in 1993 from Georgetown University Law Center and holds a Bachelor of Arts degree, cum laude, from Dartmouth College. He joined Wilson Sonsini Goodrich & Rosati in March 1996 after spending three years at the Palo Alto office of Brown & Bain, a firm specializing in intellectual property litigation. He is presently admitted to practice before all California state and federal courts. Kramer is author of: "Who Can Use Yesterday's News: Video Monitoring & The Fair Use Doctrine," 81 Georgetown Law Journal 2345 (1994); and co-author of: "Not As Clean As They Wanna Be: Intermediate Copying in Campbell v. Acuff Rose," 16 Hastings Communications & Entertainment Law Journal 607 (1994); "A Reversal of Fortune: Recent Developments in Copyright Law," 19 Computer Law Reporter 416 (1994), 10 Tolley's Computer Law & Practice 159 (1994). 
PANELIST:  Session #ISP-126: Legal and Regulatory Aspects of Spam
PANELIST:  Session #ISP-136: Suing Spammers

David LaDuke, CEO, Sputnik

An experienced entrepreneur, Dave has a successful 18-year track record in high-technology marketing and management. Most recently, as co-founder and VP of Marketing of Linuxcare, Inc., Dave defined the company's initial business model, strategy and service offerings, and built the company's brand to stand for leadership in open-source services.

Previously, Dave provided high-technology strategy consulting for clients including Crystal Decisions, Netscape, Oracle, Pinnacle Systems, Questra, Silicon Graphics and Toshiba. Before that, he held senior marketing positions at Apple Computer and NeXT, Inc. Dave earned an B.A. and M.F.A. from Columbia University, and an M.B.A. from the Tuck Graduate School of Business at Dartmouth College. 
PANELIST:  Session #WISP-103: Wi-Fi: Free or Pay?

David Murray, Executive Vice President, Propel Software Corporation

David Murray, Executive Vice President for Propel Software has over 23 years of software development experience, having experienced both the technical and management sides of the equation. With Propel since it’s inception, David has worked with hundreds of ISPs in rolling out web acceleration to their subscriber base. In fact, David presented at last year's ISPCON conference, on the topic of evaluating dial-up web accelerators.

Most recently, David co-founded Medici Technology, which developed and marketed data mining, GIS analysis, and strategic marketing software tailored specifically for the community banking market place. Before Medici, David co-founded the internet services business at Geographic Services Corporation (GSC), and prior to GSC, David co-founded Frame Technology. 
MODERATOR:  Session #ISP-101: Getting the Most from Dial-up Acceleration

David Perry, Vice President of Marketing, Actelis Networks

David Perry has more than 18 years experience in the IT industry in a variety of sales, marketing and senior management positions. He has worked in both successful startups such as Madge Networks and FORE Systems as well as larger companies including Texas Instruments and PairGain Technologies. Most recently, he was director of worldwide marketing for Network Computing Devices, a leader in development and sale of thin client network products. He holds a Bachelors degree in chemical physics from the University of London, and an MBA from Cranfield. 
PANELIST:  Session #ISP-135: Backhaul Basics

Derek Kerton, Principal Analyst, The Kerton Group

An industry expert in wireless products, applications and markets, Mr. Kerton has developed products for multiple wireless technologies, designed strategies for wireless carriers, and managed content and application implementation projects- including 7 of the Internet's top 100 websites. Mr. Kerton's industry expertise is recognized in his widely distributed wireless industry reports, articles, newsletters, and frequent quotes in established media outlets.

Derek runs The Kerton Group, a specialized consulting firm focused on the wireless marketplace that works with multinational wireless carriers, component suppliers, hardware, software and device manufacturers, and service companies - across Asia, Europe, and the Americas. Our projects include business development, marketing, product strategy, and research for the wireless Internet, the cellular marketplace, 2.5G, 3G, WLAN, Bluetooth, mobile devices, and fixed wireless. 
MODERATOR:  Session #WISP-204: Is Wi-Fi a Suitable "Wide-area" Technology?
MODERATOR:  Session #WISP-224: Non-line-of-sight Wireless Broadband: Blurring the Lines Between Fixed and Mobile

Dewayne Hendricks, CEO/Dandin Group,
Chair/Wireless Working Group, CENIC

Dewayne Hendricks is currently CEO, of the Dandin Group, Inc., based in Fremont, California, USA. Dandin Group offers a comprehensive range of products and services, including research and product development, for wireless communications via the Internet. The Dandin Group will begin to deploy the first exclusively wireless Internet based communications system, including voice, data and video, in the Kingdom of Tonga later this year. He is also an active member of the Federal Communications Commission Technological Advisory Council (FCC/TAC).

Prior to forming Dandin Group, he was the General Manager of the Wireless Business Unit for Com21, Inc. He joined Com21 following an opportunity to participate as the Co-Principal Investigator in the National Science Foundation’s Wireless Field Tests for Education project. The project sucessfully connected remote educational institutions to the Internet. The test sites ranged from rural primary schools in Colorado, USA to a University in Ulaan Bataar, Mongolia.

Dewayne was the CEO and co-founder of Tetherless Access Ltd. Tetherless Access was one of the first companies to develop and deploy Part 15 unlicensed wireless metropolitan area data networks using the TCP/IP protocols. He has participated in the installation of these networks in other parts of the world including: Kenya, Tonga, Mexico, Canada and Mongolia.

Back in 1986, he ported the popular KA9Q Internet Protocol package to the Macintosh, allowing the Macintosh platform to be used in packet radio networks. Today, thousands of amateur radio operators worldwide use the NET/Mac system he developed to participate in the global packet radio Internet. This system continues to be developed and deployed by the amateur radio service.

He has been involved with radio since receiving his amateur radio operator's license as a teen. He currently holds official positions in several national non-profit amateur radio organizations and is a director of the Wireless Communications Alliance, an industry group representing manufacturers in the unlicensed radio industry.

Dewayne’s background includes several other entrepreunerial positions as CEO and founder, and inclusion on various “top 100” lists as an innovator in the industry. More information on Dewayne is available at the Dandin Group web site: Information on the FCC TAC can be found on the FCC web site at: If you would like to contact Dewayne you can email him at: 
KEYNOTE SPEAKER:  One Gigabit or Bust!

Doug Kaye, CEO, RDS Strategies LLC

Doug Kaye is a consultant, author, and lecturer. His most recent book, "Loosely Coupled--The Missing Pieces of Web Services," has been called a must-read for web-services strategic thinkers, and he literally wrote the book on web hosting: "Strategies for Web Hosting and Managed Services," considered by many customers and vendors alike to be the definitive resource of the high-end web-hosting industry. He produces "IT Conversations" (a series of downloadable and streaming audio interviews), publishes the "IT Strategy Letter" (an electronic newsletter), and is a regular contributor to The Web Host Industry Review. 
SPEAKER:  Session #ISP-212: Web Services Opportunity in the Data Center

Doug Luce, Founder and President, Telerama Internet

Doug Luce is founder and president of Telerama Internet, an Internet Service and Wireless HotSpot Provider headquartered in Pittsburgh, Pennsylvania. Luce has over 15 years of experience in the fields of Internet services, technical consulting and software engineering. The third ISP in the world, Luce launched Telerama in 1991 while a student at Carnegie Mellon University. Since the formation of Telerama, Luce has advised numerous technology startups and venture teams on both the technology and market sides of the business equation. Every year he serves as the IT Services Chair for SCinet, the International Conference for High Performance Computing and Communications. Luce holds a degree in Computer Science and Mathematics from Carnegie Mellon University. He is married and the father of two young children. 
PANELIST:  Session #WISP-103: Wi-Fi: Free or Pay?
PANELIST:  Session #WISP-121: Wi-Fi Users : Who You Gonna Call?

Dr. Joel Short, Chief Technology Officer and Senior Vice President, Nomadix

Dr. Joel Short is the Chief Technology Officer and Sr. Vice President of Nomadix, a company he co-founded with Internet Pioneer Dr. Leonard Kleinrock. Nomadix is the leading provider of solutions that create intelligent Public-access networks. The company sells a family of Access Gateways to carriers, service providers and HotSpot owners and licenses its Nomadix Service Engine (NSE) software to manufacturers of networking equipment. Dr. Short serves as vice-chair of WECA's Wireless ISP Roaming (WISPr) committee and is editor and co-author of WISPr's document on "Best Common Practices for Wireless ISP (WISP) Roaming”. Dr. Short is also the co-chairman of the Public-access Task Group within the Wi-Fi Alliance. Dr. Short has extensive experience in the design and management of complex computer network systems, having worked for various technology start-ups and well-known technology companies including Apple Computer.

He received his Ph.D. in Computer Science from UCLA where he was a lead contributor to various ARPA sponsored wireless and mobile research projects including TRAVLER - Transparent Virtual Networking and WAMIS - Wireless Adaptive Mobile Information Systems. 
PANELIST:  Session #WISP-104: Creating the Wireless Future: Opportunities for ISPs and WISPs

Dr. Paul Judge, CTO, CipherTrust, Inc.

As CipherTrust's CTO, Dr. Paul Judge is responsible for research, technology development and intellectual property. Joining CipherTrust in 2000, Judge brings experience from leading companies including IBM and NASA. Since his arrival, he has served as CipherTrust's lead inventor on six patent-pending technologies in secure messaging and anti-spam.

Judge received his Ph.D. in network security from Georgia Tech, and serves as chair of the Internet Research Task Force (IRTF) Anti-Spam Research Group (ASRG). He has authored numerous papers featured in leading academic journals and conferences, and regularly speaks at industry and academic events, including RSA Conference and FTC Spam Forum. 
PANELIST:  Session #ISP-106: Dealing with Spam at the Gateway
PANELIST:  Session #ISP-216: Future of Spam: Leading Holistic Solutions
PANELIST:  Session #ISP-306: Anti-Spam Organizations: Who We Are, What We Do and How You Can Get Involved

Elliot Noss, President and CEO, Tucows Inc.

Elliot Noss is well known for his compelling opinions and is a skilled presenter in all forums. He continues to work in areas of vital interest to the Internet community including privacy; ICANN reform and registrar issues; the implications of emerging technologies; and the emergence of small and medium-sized Internet service providers and web hosting companies as the unrecognized backbone of the network economy. He appears frequently on Canada's "Report on Business TV" as a technology commentator, and most recently, presented at the Digital ID World Conference; the 3rd Annual Technology CEO Summit; and at ISPCON Spring 2003. 
SPEAKER:  Session #ISP-201: The Service Advantage: How Small Players Can Win Big

Enrique Salem, President & CEO, Brightmail, Inc.

Having joined Brightmail in April 2002, Enrique is focused on providing the strategy and vision and driving execution that will enable Brightmail to grow its leadership position in securing messaging systems.

Prior to Brightmail, Enrique served as senior vice president of products and technology at Oblix, where he spearheaded corporate strategy and development by leading the company's engineering, product management, and technology groups. Before Oblix, Enrique was vice president of technology and operations at Ask Jeeves Inc. where he was responsible for the engineering group and the company's entire IT operation. Prior to that, he lead the security business unit at Symantec Corporation, helping to grow the unit's revenue from $200 million to $460 million over a three year period. Earlier in his career, Enrique was a vice president at Security Pacific Merchant Bank, where he led projects for the development of real-time trading systems. 
PANELIST:  Session #ISP-106: Dealing with Spam at the Gateway

Felix Lin, CEO and Co-founder, Qurb, Inc.

In 2002, Felix Lin joined forces with previous AvantGo co-founders to establish a new company called Qurb to fight the war on spam, serving as chief executive officer. In 1997, Felix Lin co-founded AvantGo, Inc. (NASDAQ: AVGO), where he served as CEO and chairman of the and then as vice chairman, continuing to influence the direction of the business through its IPO and subsequent acquisition by Sybase in late 2002.

Prior to founding AvantGo, Felix was director of Internet strategy for Versant Object Technology. Before that, he served as database product marketing manager at NeXT Computer, Inc. and product manager at Cadre Technology (now Sterling Software). 
PANELIST:  Session #ISP-116: Dealing with Spam at the Client

Frank J. Muto, President - CEO, FSM Marketing Group, Inc

Frank Muto is President and CEO of FSM Marketing Group, Inc. FSM Marketing Group, Inc began in April of 1997 and incorporated in June of 2000. The mission is to develop strategic business plans for start up and small businesses to create an eCommerce eBusiness presence on the Internet. Presently the company is hosting and developing numerous small businesses and developing an aggregated network of dial-up and DSL Internet access locally and nationally.

President webCOMBO, Inc. May 3, 2000 to March 1, 2001; Sales director January 1998 to April 2000. Internet Service Provider (ISP). Web hosting and development including dial-up access for over 50,000 subscribers.

From June 1977 through August 1999 Mr. Muto established a solid career in the Automotive Parts and Repair Service industry. Effective management of inventory, cash flow, sales development and strategies lead the way for many companies to profit from Mr. Muto's skills. 
SPEAKER:  Session #ISP-213: 50 Marketing Ideas in 50 Minutes

Gary Kibel, Attorney, Davis & Gilbert LLP

Gary Kibel is a former IT professional turned lawyer and now practices in the areas of New Media, Advertising and Intellectual Property law with Davis & Gilbert in New York. Davis & Gilbert's clients include wireless service carriers; broadband providers; advertising, media and public relations agencies; software development companies; and Internet trade associations. Gary regularly counsels clients regarding issues such as SMS-based and other wireless services, spam, privacy and security, interactive advertising, technology licensing, development and maintenance of fixed and wireless networks, sponsorship and joint marketing arrangements and enterprise-wide technology implementations. He has spoken at Internet World and American Bar Association conferences. Prior to becoming an attorney, Gary was an information systems analyst with the Investment Banking Division of Merrill Lynch & Co. 
SPEAKER:  Session #WISP-205: Wireless But Not Lawless: The Evolving Legal and Regulatory Landscape

Gary Tomlinson, Chief Architect, Aventail Corporation

Gary Tomlinson serves as the Chief Architect of Aventail's leading clientless SSL VPN product line and has more than 24 years experience in operating system development, software architecture and networking technologies. Prior to joining Aventail, Tomlinson was CTO for CacheFlow, now BlueCoat Systems, which is a Web security appliance provider that developed the industry's first port 80 security appliance. While at CacheFlow, Tomlinson drove the development, technical strategy and architecture for the company's intellectual property. Preceding his time at CacheFlow, Tomlinson worked for Entera, which was acquired by CacheFlow in 2000. Prior to Entera, Tomlinson held several positions at Novell where he managed the advancement of the company's Web caching proxy and server accelerator, as well as directed the engineering organization in the development of Novell's initial UnixWare desktop and server products.

Tomlinson has published numerous papers for the research community, sits on various boards and committees, and frequently speaks at industry events. 
PANELIST:  Session #ISP-312: The VPN Debate: IPSec vs SSL

George Sutcliffe, Sr. Director of Marketing, Pac-West Telecomm

George Sutcliffe is Senior Director of Marketing for Pac-West Telecomm, one of the largest competitive local exchange carriers headquartered in California. George has over 11 years of executive level experience in competitive voice, data, and Internet services. He has spent the past two years leading Pac-West's product strategies for its two target markets - service providers and small and medium-sized enterprises. Most recently, George led Pac-West's launch of Dial Broadband, a clientless web acceleration service. With Pac-West's network carrying over 20% of the dial-up Internet traffic in California, George provides valuable insight into web acceleration solutions and their current and future impact on dial-up Internet access and the ISP industry. 
PANELIST:  Session #ISP-101: Getting the Most from Dial-up Acceleration

George Webb, Business Development Manager, Microsoft 
PANELIST:  Session #ISP-226: The War on Spam: Report from the Front Lines

Henry Smith, CEO, Hotspotzz

Henry Smith is the CEO of HOTSPOTZZ, one of the largest providers of public
wireless hot spots. HOTSPOTZZ is a subsidiary of IKANO Communications, the
market-leading provider of private-label Internet Services. Smith is a
recognized leader throughout the Internet industry. He has been a featured
speaker at many ISP industry conferences. Recently, Smith participated in a
panel of top hot spot providers at the 2002 Wireless Hot Spots Conference &
Expo. In addition, Smith has been featured as a guest columnist for ISP
World. IKANO is the parent company of HOTSPOTZZ, SISNA, and
PANELIST:  Session #WISP-104: Creating the Wireless Future: Opportunities for ISPs and WISPs

Jack Unger, CEO, CEO, Wireless InfoNet

Jack Unger, the Founder and President Wireless InfoNet, Inc has been serving the broadband wireless industry for the past eleven years. Since 1993, he has designed, built, and provided support for hundreds of outdoor wireless WANs and wireless ISP (WISP) networks. In 2001 he created the world’s first vendor-neutral WISP training and deployment seminar which he presents at public and private sessions around the country as well as at wireless industry trade shows. In 2003 he authored the first-ever book for the license-free wireless WAN industry, “Deploying License-Free Wireless WANs”. This vendor-neutral handbook (published by Cisco Press) helps WISPs successfully build and operate reliable outdoor license-free wireless networks. Mr. Unger currently provides consulting services, network engineering, WISP design and deployment training, wireless site surveys, and on-site network troubleshooting for WISPs nationwide.

In addition to Mr. Unger’s eleven years of broadband wireless service, his career includes fourteen years with telecommunications giants ROLM, IBM, Siemens, and NEC in California’s “Silicon Valley”. Before his work in the telecommunications industry, Mr. Unger sold wireless communications equipment, including radio and television broadcast station equipment for seven years. Jack credits his advancement in the broadband wireless field to his original “initiation” into wireless as an amateur radio operator at the age of eleven.

Jack has earned AA, AS, and BA degrees, holds FCC Amateur Extra and General Radiotelephone licenses, as well as an FAA Private Pilot license. From 1990 until 2001 Jack served as a volunteer Firefighter and Emergency Medical Technician in the redwoods of Santa Cruz County, California. 
SPEAKER:  Session #EXCHANGE: EXCHANGE #1 Wireless War Stories
SPEAKER:  Session #WISP-214: Managing Noise and RF Interference

James F. Ruffer III, CEO, UnixBox

Mr. Ruffer's prior experience includes a position as Albany Sales Engineer and Sales Trainer for Fairpoint Communications where he acquired invaluable experience and
contacts in the telecom and CLEC industries, and a position as Systems Administrator and Manager for a local ISP - EmpireOne Incorporated where he excelled in managing a
variety of employee's as well as experience with many different technical systems. In addition Mr. Ruffer has earned certification as a Novell CNA, a Microsoft MCSE,
Cisco CCNA, and BSDI administration. 
ISP-CEO Round Table

James Stenger, Attorney, Thelen Reid & Priest LLP

Mr. Stenger concentrates his practice in the areas of telecommunications and technology. He regularly represents his clients before the Federal Communications Commission and State Commissions. He counsels clients and represents them in meetings with Commissions and their Staffs. He regularly corresponds with and talks to Commission Staff regarding the processing of applications and the interpretation of rules and policies. Mr. Stenger represents clients in rulemaking proceedings, adjudicated cases, applications for licenses and authorizations, mediation proceedings, and settlement conferences. He provides strategic advice to his clients and represents them in negotiating and closing a variety of business transactions.
Georgetown University Law Center (J.D., 1978)
magna cum laude
Glasgow University, Scotland (B.A., 1975)with honors, Economics and Politics 
SPEAKER:  Session #ISP-124: Broadband Over Power Lines and Cable Television Systems - FCC Proceedings and the 9th Circuit Cable Modem Decision

Jared B. Reimer, CEO, The River Internet Access Co

Jared Reimer joined The River as Vice President of Operations, when it merged with Sense Networking in December, 2000. Mr. Reimer was principally responsible for the development of the company’s core network and server infrastructure. He became President & CEO in February, 2003.

Jared counts a decade of professional experience in the ISP industry. He has literally done it all. With extensive hands-on working knowledge of every aspect of the ISP business, he comes uniquely suited to lead The River's management team.

Jared is also actively involved with the Washington Association of Internet Service Providers, and the Seattle Internet eXchange, a major Internet peering point. He has participated in several lobbying efforts to help prevent legislation that would be damaging to the Internet community.

Mr. Reimer is a graduate of the University of Washington, with BS and Master’s degrees in Computer Science. He teaches part-time for the University of Washington's distance learning project. He also serves as a Director on The River's board of directors. 
SPEAKER:  Session #ISP-222: Four Ways to Survive and Thrive via Strategic Outsourcing

Jason Young, Senior Vice President and General Manager of Ziff Davis Internet, Ziff Davis Media, Inc.

Jason Young was named Sr. VP/Gen. Manager of Ziff Davis Internet in February 2002. He was previously VP of Sales. Young brings more than ten years of sales and management experience in high-tech publishing and the Internet to the position. He oversees Internet sales, marketing, editorial and business development for all of the company's Web sites. Prior to joining Ziff Davis Internet, Young was Vice President of Advertising Sales and Business Development at where he set all-time records for generating revenue. He started his career at Ziff Davis Media in 1990. Young has been National Advertising Director-Windows Sources magazine, Publisher-Windows Pro magazine, Corp. Sales Director of Ziff Davis Media and Advertising Director of ZDNet. (AB in English from Tufts University.) 
SPEAKER:  Session #ISP-211: Integrated and Contextual Marketing: Unique Ways To Deliver Value To Readers and Marketers

Jay Adelson, Founder and CTO, Equinix

Since founding Equinix Al Avery in 1998, Jay Adelson has served as the company’s CTO, where he leads technology development at Equinix in support of the company's mission to build and operate the highest performance points on the Internet. Adelson is primarily responsible for the design of the Internet Business Exchange centers, as well as the design and deployment of various Equinix services to enhance customers' ability to interconnect with each other in a scalable, reliable fashion. Adelson is a frequent speaker at leading industry events and investor conferences. 
PANELIST:  Session #ISP-102: Collocation Providers: The Differences are Bigger than You Think

Jeff Booher, CTO, Revolution Network Technologies

An active participant on the ISP-WIRELESS email list, Jeff is known for his expertise in RF and wire line network design with over 8 years working for various regional and national wireless companies. In addition, Jeff co-owns a small network consulting firm / VAR that specializes in designing, and reselling carrier grade solutions for ISP / CLEC / BLEC metropolitan deployments. 
PANELIST:  Session #ISP-314: High-Speed Data Deployment within MDUs

Jeff Orr, Product Manager, Proxim

Jeff Orr joined Proxim as a Product Manager in 1998. With 15 years of high technology industry experience, Orr brings with him extensive expertise in product management, product marketing, and market intelligence.

Since joining Proxim, Orr has led the introduction of several award-winning Proxim wireless solutions such as the Symphony WLAN, Skyline WLAN, Tsunami Multipoint A.I.R. fixed wireless, and Lynx.GX 16T microwave radio systems.

Prior to joining Proxim, Orr spent 10 years at Diamond Multimedia where he held several management positions and received over 200 product-related awards. Born and raised in Silicon Valley, Orr majored in Aerospace and Aeronautical Engineering at Embry-Riddle Aeronautical University. Orr has appeared on numerous TV and radio talk shows, and as a speaker for industry trade shows and seminars. Orr is also an active member of the WiMAX Forum, a non-profit industry association driving conformance and interoperability of Broadband Wireless Access standards. 
SPEAKER:  Session #WISP-114: WiMAX Forum: Enabling Broadband Wireless Access Deployments through Standards and Certification

Jeff Wilson, Executive Director, Infonetics Research

Jeff is recognized as the leading expert on VPN and security technologies and buying trends, and has covered these markets since 1997. He covers emerging networking products and services, and has expertise in all areas of enterprise and service provider networks, including technologies, trends, and purchase patterns. He leads end-user and service provider demand-side studies and quarterly worldwide market share and forecast reports for our VPNs and Security, Network Technology Adoption, Network Downtime, and Network Management areas, and develops technology papers and custom market research. He is frequently quoted in vendor press releases and trade and business publications, including BCR, Investor’s Business Daily, InternetWeek, Light Reading, Network World, and The Wall Street Journal. He speaks at events year-round, including ComNet, N+I, and VPNcon, and writes articles for publications such as Telecommunica-tions International and Telephony Online. He is a consultant to startups, service providers, manufacturers, and the investment community, identifying market opportunities and offering advice on positioning, product development, business plans, and M&A activity. 
MODERATOR:  Session #ISP-312: The VPN Debate: IPSec vs SSL

Joanne McNabb, Chief, Office of Privacy Protection

Joanne McNabb is Chief of the California Office of Privacy Protection. Created by legislation signed by Governor Gray Davis in 2000, the first-in-the-nation Office is a resource and advocate on identity theft and other privacy issues.

McNabb has over 20 years experience in public affairs and marketing, in both the public and private sectors, including five years with an international marketing company in France. Her public sector experience includes work in community and media relations at the Department of Consumer Affairs. Her marketing background gives her an understanding of the commercial uses of personal information that have become a significant privacy concern.

McNabb holds a master’s degree in Medieval Literature from the University of California, Davis. 
PANELIST:  Session #ISP-126: Legal and Regulatory Aspects of Spam

Joe Laszlo, Sr. Analyst, Broadband & Wireless, Jupiter Media Research

As a senior analyst covering broadband and the PC & Console Games market, Joseph Laszlo plays a key role in Jupiter Research's strategic analysis of new interactive platforms. Laszlo has contributed to Jupiter Research reports on consumer adoption of broadband technologies, cost drivers for broadband applications, and the growth of home networks. Starting as an outgrowth of his coverage of broadband, Laszlo has also examined the range of strategies being deployed by the video game industry to take advantage of faster connectivity to the home. He has reviewed and analyzed models ranging from electronic software delivery (ESD) to streaming software, to virtual worlds and multiplayer gaming.

Laszlo joined Jupiter Research in March 1999. He has an extensive background of research experience examining the deployment of new media and Internet technologies, including issues related to content distribution and wireless and non-PC access. His opinions have been sought by The Wall Street Journal, The New York Times, The Los Angeles Times and NPR, and he has appeared on ABC World News Tonight, the BBC and CNN. He has spoken at numerous industry conferences and events, including Internet World, Comdex, the CTIA Wireless IT conference, CTAM, as well as Jupiter Research's own Media, Advertising, Entertainment and Global Wireless forums.

Laszlo joined Jupiter Research after working as a consultant with Economics and Technology, Inc., a Boston-based research firm specializing in telecommunications and economic and regulatory policy issues.

Laszlo holds an M.A. from the Fletcher School of Law and Diplomacy at Tufts University and a B.A. in East Asian studies, magna cum laude, from Columbia University. He lives in New York City. 
PANELIST:  Session #ISP-206: Future of Spam: Trends by Leading Analysts

John Marston, Toshiba

John Marston is responsible for Toshiba’s hotspot business. John has been involved with the Toshiba hotspot initiative since its birth and is named on the various patent applications associated with Toshiba’s hotspot technology. Prior to his current position John was involved in the development of various VoIP, roaming, connectivity and mobility solutions that Toshiba has brought to market. Prior to joining Toshiba, John worked for the oil company Atlantic Richfield, a Fortune 50 Company, where he managed their mergers and acquisitions activity. John has an B.Eng. in Civil Engineering, an M.Sc. in Petroleum Engineering and an MBA from London Business School. He lives and works in Los Angeles, California. 
PANELIST:  Session #WISP-103: Wi-Fi: Free or Pay?

Jon Praed, Partner, Internet Law Group

As a founding partner of Internet Law Group, Jon has been at the forefront of the Internet community’s legal battle against unsolicited bulk e-mail. Over the past seven years, Jon has obtained nearly $20 million in judgments against spammers on behalf of some of the largest ISPs in the United States. Most importantly, Jon has collected millions from spammers on behalf of his clients, and has helped shape the law against spam, including:
* a precedent-setting victory on summary judgment in America Online v. LCGM, 46 F. Supp. 2d 444 (E.D. Va. 1998);
* an important personal jurisdiction decision in Verizon Online v. Alan Ralsky, 203 F. Supp. 2d 601 (E.D. Va. 2002), that established spammers can be sued wherever their spam causes injury; and
* a ground-breaking contempt of court decision in AOL v. CN Productions (E.D. Va. 2002) (available at

Jon is a frequent speaker at Internet anti-spam conferences, including recent appearances at the FTC’s Spam Forum, Washington, D.C. May 2, 2003 (, the IETF’s Anti-Spam Research Group, San Francisco, CA, March 20, 2003 (, Spam Conference, MIT, Cambridge, MA, January 17, 2003 (, and the National Cyber Crime Conference, Chicago, IL, May 9-11, 2002.
In addition to his private practice, Jon also has substantial government service. In 1995, he was tapped by Indiana Congressman David McIntosh to serve as the first Chief Counsel to the U.S. House of Representatives' Committee on Government Reform and Oversight Subcommittee on Regulatory Affairs. Prior to entering private practice, Jon clerked for U.S. District Court Judge John Tinder, in the Southern District of Indiana, and for Chief Justice Randall Shepard of the Indiana Supreme Court. Prior to law school, Jon also served as a Governor's Fellow to Indiana Governor Robert Orr.

Jon received his law degree from Yale Law School in 1989. At Yale, Jon was elected to the Yale Law Journal, and awarded Yale's moot court Potter Stewart Prize, and Catholic University's inter-mural Sutherland Cup. Jon earned his B.A. in political science from Northwestern University in 1986, graduating summa cum laude and Phi Beta Kappa.

Jon is admitted to the bars of Washington, D.C., Virginia, California (inactive), and Indiana. Prior to forming Internet Law Group, Jon practiced law with Latham & Watkins, in Washington, D.C. and California. 
PANELIST:  Session #ISP-136: Suing Spammers

Karl Jacob, CEO, Cloudmark

Karl Jacob is a three-time entrepreneur and has been building Internet companies since 1992 in roles that span management, technology and marketing. Jacob joined Benchmark Capital as an entrepreneur-in-residence in July 1999, charged with creating the "next big thing." He formed Keen, and was the CEO and President until May of 2002. He is now an advisor to the company. While at Keen, he led the company to be credited as the fastest growing ecommerce company in history taking it from no revenue to sustained revenue and membership growth. The company has grown quarterly revenue sequentially since inception doing $1 million a week in transactions and is on a clear path to near-term profitability. Prior to Keen he spent two years as a Microsoft executive, following Microsoft's acquisition of Dimension X where he was founder and CEO.

Two of Jacob’s companies have been selected for Fortune Magazine’s Cool Companies of the year list and Business Week named him one of the top 10 Up and Comers in 2000. Jacob has spoken on pivotal issues to the Internet industry at many conferences and trade shows including the Deutsche Bank Technology Conference, Goldman Sachs Internet Conference and Merrill Lynch Investment Conference. He is also one of the only executives to be a three-time return presenter at Demo, a premier industry event that hand selects the products set to ignite the technology landscape and turn the markets around for a given year. He advises and sits on the board at several companies including Cloudmark. Jacob holds a B.S. in Computer Science from University of Southern California, 1991 and currently sits on the school's board of counselors for the School of Engineering. 
PANELIST:  Session #ISP-106: Dealing with Spam at the Gateway
PANELIST:  Session #ISP-116: Dealing with Spam at the Client

Kathryn Korostoff, President, Sage Research Inc.

Kathryn Korostoff, President of Sage Research, Inc., has been analyzing network-related technology and market trends for over 15 years. Her recent research studies have focused on IP Telephony, IP-based VPNs, mobile IP, Service Level Agreements and wireless LANs. Since the mid-1980s, Kathryn has published over 100 articles in leading publications including InternetWeek, The New York Times, and many others. She also has extensive speaking experience. This past year she has spoken at Service Networks Spring 2002, InternetWorld Wireless East 2002, and Supercomm 2002. Prior to founding Sage in 1993, Kathryn held market research and product management positions at NBI, International Data Corporation, and Motorola Codex. Kathryn has a BA from Hampshire College and an MBA from Boston University. 
SPEAKER:  Session #ISP-131: Minimizing Customer Churn by Maximizing Customer Loyalty

Kathy Giori, Director, Product Management, Sputnik

Kathy is Director of Product Management at Sputnik, Inc. where she is
responsible for defining and driving Sputnik's product roadmap. Kathy was
most recently Director of System Integration and Test at SkyPilot Network,
Inc. leading the integration, implementation and testing of a proprietary
broadband wireless network for residential customers. Prior to SkyPilot,
Kathy was President, CEO and co-founder of WorkSpot, Inc. WorkSpot built
custom wireless Palm applications for companies such as eBay,
Barnes&, AT&T teleconferencing, OmniSky, and others. Kathy's
responsibilities included investor fund raising, business development and
sales, management of software development, and in the early days, even
writing code.

Before WorkSpot, Kathy was a Senior Engineering Manager at
Etak, a wholly-owned subsidiary of Sony Corp, leading the rollout of their
real-time traffic information system, a partnership with Metro Networks.
Prior to Etak, Kathy worked at SRI International, as a Senior Research
Engineer in the areas of RF communications and electromagnetics. Kathy holds
a MS in Electrical Engineering from Stanford University, and a BS in EE from
the University of Minnesota. 
PANELIST:  Session #WISP-304: Hotspots vs. WWAN: Using Mesh Networks to Expand the Reach of Wi-Fi

Ken Biba, CEO and Chairman, Vivato

Ken Biba has over 30 years of experience in the network information systems industry. Starting as an engineer of the Internet in 1975 to co-founding and leading three successful network companies, Biba has a uniquely successful background of general management and leadership with a strong product and marketing focus and a particular knowledge in the market areas of network systems and information security.

Biba began his career with the Mitre Corporation in computer security and networking R&D where he was responsible for the first kernelized secure UNIX implementation and was a member of the original ARPA TCP Working Group.
He later went on to serve as EVP/COO of Xircom, taking the company from $10M annual sales to $150M, transforming the company from a single product of parallel port Enet adapters to a mobile communications leader, executing a successful IPO and sponsoring Xircom’s pioneering efforts in wireless LAN technology. He has served as a Director of Xircom (NASDAQ: XIRC - the dominant vendor of mobile networking solutions, until its acquisition by Intel in May 2001. 
PANELIST:  Session #WISP-204: Is Wi-Fi a Suitable "Wide-area" Technology?

Lee Godden, Author / Sales Trainer / Speaker, ZenWise Selling

Lee Godden has excelled in sales and sales management positions at Compaq Computer Corporation, Extreme Networks, and Banyan Systems. Lee's yearly income was consistently in the top 5% of all sales professionals, and he received numerous over-quota recognition awards. Throughout the years he has organized and refined his ZenWise Selling methods.

As a sales trainer and public speaker, Lee teaches the principles of ZenWise Selling to corporations and individuals worldwide. He is also president and CEO of Telsius LLC, a Los Angeles-based technology and education company.

Lee is a U.S. Navy veteran. He holds a bachelor’s degree in computer science, and has completed graduate studies in law and business at Pepperdine University. He has been a Zen practitioner since 1979. 
SPEAKER:  Session #ISP-311: The Zen of Customer Retention

Marc Itzkowitz, Director of Product Marketing, Broadband and Mobile Solutions, SupportSoft

As the director of product marketing for SupportSoft's broadband and mobile solutions, Marc Itzkowitz defines SupportSoft's product and partnership strategy for these growing industries. With six of the top seven North American broadband service providers (BSPs) standardizing on SupportSoft's automated support solutions, Itzkowitz is helping to remove the 'geek factor' from technology and make high-speed access, home networking and mobile connectivity as ubiquitous to everyday consumers as the telephone.

Prior to joining SupportSoft, Itzkowitz worked for Informix, General Motors and SeniorNetConnect. He received his Bachelor of Science degree in Information Systems at the Massachusetts Institute of Technology and a Master of Business Administration degree from Stanford University. 
SPEAKER:  Session #WISP-121: Wi-Fi Users : Who You Gonna Call?

Mark Hansen, Director of Operations, GM, eXchange @ 200 Paul

Mark Hansen brings more than 22 years of telecommunications and operations experience in the areas of Mainframe, ISP, LAN, WAN and disaster recovery of information systems and infrastructures. Hansen has an extensive background in the areas of strategy, planning, process development, recruitment, training, facilities management, network design and management of technical resources. With fourteen plus years of direct managerial responsibilities from Line Manager to VP level Hansen has a well-rounded background and ability to understand today's complex infrastructures and customer requirements. Hansen holds a Bachelor's Degree in Business Administration and a Masters Degree in Computer Sciences /Telecommunications. 
SPEAKER:  Session #ISP-132: Listen to the Customer, then Act!

Marten Nelson, Director of Business Analysis and Strategy, CipherTrust

Former Ferris Research analyst Marten Nelson is CipherTrust’s Director of Business Analysis and Strategy. Nelson conducts intensive research on spam and messaging security issues for the enterprise email security company, in addition to increasing awareness of CipherTrust’s award-winning IronMail appliance at various conferences and presentations.

With more than 12 years of experience in messaging technologies, Nelson is committed to providing critical information about content-related threats for CipherTrust’s product development as well as its customers and the general public. Most recently, Nelson served as a consulting analyst with Ferris Research, focusing on all aspects of spam and in-depth total cost of ownership studies on enterprise messaging solutions. Prior to Ferris, he held senior marketing management positions at Brightmail, an anti-spam company.

Nelson started his messaging career at Lotus Development where he held several senior positions in international product management. In those roles, he was responsible for the delivery of Lotus’ messaging products to the global marketplace. Prior to that, Nelson was the technical support manager for Lotus’ messaging products in Central Europe and Scandinavia.

Nelson holds a B.S. in business administration from Uppsala University, Sweden.

PANELIST:  Session #ISP-206: Future of Spam: Trends by Leading Analysts

Meng Wong, CTO, IC Group

Meng Wong is the founder of He gave a lightning talk (5 minutes) on SPF at OScon 2003, which was very well-received. Wong has taught courses in Unix internally at the Systems & Computer Organisation, a branch of Singapore's Ministry of Defense, in 1999-2000. He taught courses in Unix at the University of Pennsylvania to undergrads in 1996. 
PANELIST:  Session #ISP-216: Future of Spam: Leading Holistic Solutions

Michael Apgar, Chairman & Founder, Speakeasy, Inc.

Mike Apgar founded Speakeasy in 1994 as one of the first Internet cafes in the U.S. As demand for Internet services grew, he diversified the company to launch broadband service packages in 1999. Today, Speakeasy is the largest privately held broadband provider in the nation, known for its high standards in superior customer service and enhanced content offerings. Mike presented part of the Speakeasy story at Business Week's Telecom Summit 2001 and has served as a panel member at ISPCON in the past. 
SPEAKER:  Session #WISP-133: The WiFi Wild West: Breaking from the Herd

Michael Behringer, Sr. Consulting Engineer, Cisco Systems

Michael Behringer obtained his diploma in computer science at the Technical University of Munich. For five years he worked at the European Internet Service Provider DANTE, based in Cambridge, UK, where he last held the position of senior network engineer, responsible for the design and implementation of DANTE's pan-European networks. Since 1998 Michael works at Cisco Systems, based in Madrid. As senior consulting engineer he focuses on service provider security issues, such as MPLS security and Denial-of-Service attack prevention. Michael is an active member of the IETF. 
SPEAKER:  Session #ISP-305: How ISPs Can Prepare Themselves against DoS Attacks

Mike Golden, CEO, SkyPipes Wireless, Inc

Mike Golden is currently a Managing Director of Neveric Capital, LLC, a boutique investment bank in San Francisco where he focuses in telecommunications M&A assignments with small to mid-cap companies. He is also CEO of SkyPipes Wireless, Inc. a company he is incubating that has developed a breakthrough network architecture for wireless last mile DSL/cable replacement called SwitchedMesh™. Prior to Neveric and SkyPipes, Mike founded WarpSpeed Communications in 1996. WarpSpeed developed real-time capacity control software for massively large networks.

With the sale of the WarpSpeed Communications, to Enron Broadband Services in early 2000, Mike joined EBS as Chief Technology Officer and Vice President, Global Network Engineering and Operations.
In his CTO role Mike provided EBS with guidance on long term strategic/technical issues surrounding the evolution of multi-carrier delivery platforms for the delivery of traded optical and IP bandwidth and served as EBS’ spokesperson to the technical community.

As VP, Global Network Services Mike also ran a global network development and operations group that initially had 700 people and a $500M annual budget. Reporting to Mike were the Vice Presidents of: Network Construction, Network Engineering, and Network Operations. 
PANELIST:  Session #WISP-204: Is Wi-Fi a Suitable "Wide-area" Technology?
PANELIST:  Session #WISP-304: Hotspots vs. WWAN: Using Mesh Networks to Expand the Reach of Wi-Fi

Miles Libbey, Anti-spam Specialist, YAHOO! Inc.

Miles Libbey is a Product Manager at Yahoo! Inc. where he leads Yahoo! Mail’s anti-spam initiatives. Libbey is responsible for the effectiveness of the SpamGuard filtering technology as well as oversees development and implementation of all anti-spam features. As Yahoo! Mail’s anti-spam specialist, Libbey is leading Yahoo!’s industry efforts to protect e-mail users from spam.

During his tenure at Yahoo!, Libbey has helped to launch a variety of initiatives for Yahoo! Mail including enhanced SpamGuard in March 2003 and Yahoo! Mail’s first re-design in June 2002.

Prior to joining Yahoo! in March 2001, Libbey was supply chain project manager at where he re-engineered and implemented a process for receiving vendor misshipments. He also served as a project manager and chief IT officer at MQS, Inc., a pharmaceutical and medical device start-up consulting firm.

Libbey holds a Master of Business Adminstration from the University of Michigan Business School. 
PANELIST:  Session #ISP-226: The War on Spam: Report from the Front Lines

Nandu Desai, Director of Business Development, Pronto Networks

Nandu Desai is responsible for developing strategic partnerships and marketing channels at Pronto Networks. Nandu brings 15+ years of both business and technical experience to his role. Previously, Nandu held various business development and product management positions at Syndesis, Yurie Systems (acquired by Lucent in 1998), Alcatel, and NEC America. Nandu holds an MBA from Southern Methodist University, an MS in Electrical Engineering from the University of Texas, and a BS in Electrical Engineering from Baroda, India. 
PANELIST:  Session #ISP-314: High-Speed Data Deployment within MDUs

Neil Gehani, Manager, Enterprise Business Segment, Check Point Software Technologies

Neil Gehani, manager, enterprise business segment for Check Point, specializes in emerging security technologies and has more than 15 years experience in computer networking, in roles ranging from product management to systems engineering. Prior to joining Check Point, Gehani held various positions at Focalink Communications, Lotus Development Corporation, the Cleveland Clinic Foundation and the Babcock & Wilcox Company.

Gehani holds a master's degree in business administration from Kent State University and a bachelor's degree in mechanical engineering from Ohio Northern University. 
PANELIST:  Session #ISP-312: The VPN Debate: IPSec vs SSL

Neil Schwartzman, Chair, Canadian Coalition Against Unsolicited Email

Neil Schwartzman is the Chair of the Canadian Coalition Against
Unsolicited Email [CAUCE Canada] and publisher of the industry
journal spamNEWS. he has been fighting spam ever since there was such
a thing. 
PANELIST:  Session #ISP-306: Anti-Spam Organizations: Who We Are, What We Do and How You Can Get Involved

Nicole Gillen, Principal / Enterprise Management Solution Architect, Greenwich Technology Partners

Ms. Gillen has over eleven years of telecommunications industry experience including advanced systems architecture and design, Internet/IP product development, and lifecycle system development. Throughout her career her work has focused on business process improvement and total telecommunications solutions in network operations, customer care, billing, order entry, provisioning, and sales support in the international market place. She was instrumental in the development of GTP’s Express Management Solutions (GEMS) OSS reference architecture.

She has held several leadership positions in business management, marketing, international operations and sales. She has achieved notable accomplishments in product development, systems deployment and integration at GTP, Cable & Wireless, etc. 
SPEAKER:  Session #ISP-221: How to Become the Churn-inator

Oren Michels, President & CEO, WiFinder

Prior to WiFinder, Oren Michels was president of, where he oversaw the company's growth from a three-person startup to a position of global leadership in the online fine and rare wine auction market. Before winebid, Michels was COO of Justice Design Group, a manufacturer, importer and distributor of lighting products. Previously he served as COO of Pace International Corporation, the leader in wastewater purification and recycling equipment for the photo lab industry, and as CEO of The Groundlings, an entertainment production company in Hollywood. Michels began his career as a software designer for Hughes Aircraft. Over the past fifteen years, Michels has consulted to companies in a wide range of industries on management, financial, marketing, and information technology issues. He holds a BS in electrical engineering from MIT and an MBA in finance and entrepreneurial studies from UCLA's Anderson School. 
SPEAKER:  Session #WISP-304: Hotspots vs. WWAN: Using Mesh Networks to Expand the Reach of Wi-Fi

Paul F. ("Pete") Wellborn III, Founding Partner, Wellborn & Butler LLC

Pete Wellborn is the founding partner of Wellborn & Butler, LLC (the "Firm") in Atlanta, Georgia. Prior to establishing the Firm in April 2001, Wellborn was the chairman of the technology law practice at Arnall Golden Gregory, a 150 person multi-department firm in Atlanta. His clients include ISPs, hardware wholesalers and retailers, software developers and resellers, defense contractors, and other technology and e-commerce companies. Wellborn has handled a number of high-profile cases involving unsolicited commercial e-mail (pejoratively known as "spam"). In 1998, he obtained a $2 million judgment against Cyber Promotions (the most prolific spammer in the country) on behalf of one of the world's largest ISPs. In 2000, he obtained landmark spam-related victories in which all ISP's and Internet users worldwide were protected as express third-party beneficiaries from the future misconduct of the spammers. In July 2002, he obtained a $25 million judgment against a Tennessee spammer who was also engaged in massive identify theft and credit card fraud. Approximately 75% of Wellborn's practice relates to the prosecution of civil cases against parties involved in spamming, spoofing, and/or Internet fraud. Pete has had a primary practice focus on Internet Law since 1996. Wellborn's interest in technology began with his degree in Information and Computer Science from Georgia Tech, where he now teaches a course on Internet Law. Wellborn also teaches Internet Law at Mercer University Law School, where he obtained his J.D. in 1989. He has substantial trial, arbitration, and mediation experience. Wellborn was a nominee for the 2000 Georgia Technology Application Award on the basis of his anti-spam lawsuits and efforts. He also served as a technology advisor to the late Senator Paul Coverdell. 
PANELIST:  Session #ISP-136: Suing Spammers

Pete Bell, Vice President and General Manager-Sales, WilTel Communications

Pete Bell is vice president and general manager of sales for WilTel Communications. In this role, he is responsible for selling all of WilTel Communications’ voice and data transport services over its award-winning, nationwide fiber-optic network.

Bell has 19 years of experience in successful sales, sales management and business development in domestic and international telecommunications. Prior to his post at WilTel, he was senior vice president of sales and marketing at New World Network, Ltd., where he was responsible for managing carrier sales of capacity, IP services, and collocation.

Before his time at New World Network, Bell was senior vice president of global sales at 360networks, Inc., where he managed the sales of North American and international capacity and was responsible for carrier sales of wavelengths, optical capacity, collocation and dark fiber.

Bell also has held numerous positions at Cable & Wireless in the U.S., Europe and Asia, the most recent being vice president for global carriers / infrastructure providers where he developed, planned and implemented global account management for carrier customers.

Bell received his bachelor’s degree in Mass Communications from Emerson College in Boston and has performed graduate work at Golden Gate University in San Francisco. He has also attended the International Executive Development Program at INSEAD in Fontainebleau, France.

Bell is married with three children, and he currently resides in Virginia. 
PANELIST:  Session #ISP-135: Backhaul Basics

Pete Davis, Product Line Manager, Remote Access VPNs, Cisco Systems, Inc.

It's safe to say Pete Davis was a child of networking technology long before the phrase "dot-com" became as ordinary as an area code. At eight years old, Pete Davis was already managing a dial-up bulletin board system - many years before people used the Internet for anything other than official government business and connecting universities. Four years later, he was a self-taught system administrator, running a server of an Internet chat system for thousands of users.

At 13, Davis began an internship at WZLX, a Massachusetts radio station. He would later assist in the deployment of the station's Web site - marking the radio broadcast industry's first Internet presence. He eventually joined the staff at a New England ISP, TIAC (The Internet Access Company) where he rapidly provided answers to customer questions while he was responsible for keeping the systems and network functioning 24x7. His extra time in the office was spent planning upgrades and evaluating new products for future offerings. He quickly worked his way up to his position of senior systems and network engineer, all by the time he was 16.

For many years, Pete has been closely involved with large-scale Remote Access environments of all types, including early VPN deployments. At Cisco Systems, Pete Davis is responsible for driving new VPN-related products and features. 
PANELIST:  Session #ISP-312: The VPN Debate: IPSec vs SSL

Peter Christy, Principal, Internet Research Group

Peter Christy has been involved with the computer and communications industries since the late '60s. Educated as an undergraduate at Harvard, and graduate school at Berkeley, Christy started as a system programmer building operating systems at CSC. Next was an exploration of medical information systems at UCSF, and then a decade at DEC in the heyday period of 1975-1985, starting at Technical Staff to the VP of Software Engineering, and ending in the middle of VLSI systems, including work with DECNet from the very beginning. Christy was briefly at HP, serving as manager of network architecture, he ran engineering for IBM/Rolm PhoneMail operations. He then was Founder and VP of Software Engineering for MasPar Computers, building mid-range, highly parallel computers in the late 1980s. That was followed by business development for Sun's object-oriented Spring operating system, and then running much of Apple's developer tools efforts, including program responsibilities for Apple's involvement with IBM and Novell on OpenDoc. Christy learned the analysis business from Michael Slater, running the small Ziff-Davis operation that Michael had started around microprocessors, publishing the Microprocessor Report and convening the Microprocessor Forum. All this experience is, remarkably, actually brought to bear in the current IRG activities. 
MODERATOR:  Session #ISP-135: Backhaul Basics

Phil Belanger, Vice President, Marketing, Vivato

Phil Belanger is a seminal figure in the wireless industry with over 20 years of networking experience in R&D and marketing. Phil Belanger has and has played a seminal role in the success of wireless LANs. One of the founders of WECA (Wireless Ethernet Compatibility Alliance now known as The Wi-Fi Alliance), Belanger served as its first chairman. Belanger also was one of the authors of IEEE 802.11 MAC protocol standard and is the current chairman of Pass-One, an industry membership organization focused on creating a global standard for wireless Internet service.
Belanger's work history includes Wayport, Aironet, Xircom Inc. Adaptec, Inc. and Corvus Systems. 
PANELIST:  Session #WISP-104: Creating the Wireless Future: Opportunities for ISPs and WISPs

Philip Raymond, CEO, Vanquish Inc

Philip Raymond is CEO of Vanquish Inc, an anti spam think tank and advocate of ISP resource control and resource compensation.

He has recently presented as speaker or panelist at ISPCon (Baltimore) and at ClickZ Email Strategies (San Francisco). In May, he provided testimony to the US Senate on the social mechanisms of spam and opportunities for effecting change by applying simple economic principles.

Raymond was the sole speaker at Colloques du Diro, University of Montreal, where he presented a mathematic model for a rules based solution to Spam - a system is now being implemented by companies at the forefront of spam control.

Raymond, a serial entrepreneur, has started and sold three previous tech firms. His recent work is spotlighted in the July 7 issue of Forbes Magazine. 
PANELIST:  Session #ISP-116: Dealing with Spam at the Client

Rahul Dhesi, Owner and Operator, a2i communications

Owner and operator of a2i communications, an Internet Service Provider, since 1992. 
PANELIST:  Session #ISP-125: ISPs: Carriers or Nannies?

Randy Conklin, Director of Network Operations and Co-Founder, Broadband Central

Randy Conklin is the Director of Network Operations and co-founder of Broadband Central. Randy began his networking and telecommunication career designing and building enterprise local area networks in the manufacturing industry. During this period he built some of the first wireless LAN's utilizing the earliest standards of 802.11x.

Randy then proceeded to advance his career by successfully graduating from one of the most comprehensive and demanding Information Technology (IT) education programs in the world. Consequently, he gained the highly recognize IT industry engineering certifications for Cisco, Novell, Microsoft and Unix while also graduating top in his class at Utah Valley State College. Randy was then commissioned by Integrated Global Solution (IGS) to develop the entire technical curriculum for their Microsoft Certified Systems Engineer (MCSE) program that soon became one of the most advanced real world network training environments.

Randy was then recruited as a lead network consultant for Nortel Networks where he assisted in designing enterprise class multi-protocol internetwork infrastructures that spanned multinational boundaries. While at Nortel he was also instrumental in designing some of the first multinational Wide Area Networks (WAN) utilizing redundant satellite communication mediums incorporating high-end security methods throughout the United States for multiple enterprise applications.

Randy was then recruited by Alcatel Internetworking at which stage he helped assess security faults on Enterprise level routers, and consulted Fortune 500 companies with software integration for security and switching layers. He ended his tenor with Alcatel after creating the methodologies for quality of service procedures for the technical
support team.

Randy then joined the 802.11x consortium and self funded his own research and development that fully complies with today's wireless communications standards for ISPs. During this time, Randy also developed a new wireless signal propagation technology that is now the core focus of Broadband Central's leading edge wireless networking product line. 
PANELIST:  Session #WISP-304: Hotspots vs. WWAN: Using Mesh Networks to Expand the Reach of Wi-Fi

Ray Everett-Church, Chief Privacy Officer, ePrivacy Group

Widely recognized as the "dean of corporate Chief Privacy Officers," media commentator, author (including Internet Privacy for Dummies) and sought-after speaker on privacy law and policy. Ray Everett Church is an authority in the law and policy of Internet privacy, electronic commerce, and online marketing. Previously an Advisor & Consultant to Microsoft, Ericsson, Intuit, AOL, and Napster. 
MODERATOR:  Session #ISP-126: Legal and Regulatory Aspects of Spam
MODERATOR:  Session #ISP-136: Suing Spammers
MODERATOR:  Session #ISP-306: Anti-Spam Organizations: Who We Are, What We Do and How You Can Get Involved

Rich Bader, President and CEO, EasyStreet Online Services

Rich has earned his salt and pepper hair with over 25 years of experience in high tech companies. Rich’s career spans the minicomputer era at Digital Equipment Corp., the microprocessor and PC revolution at Intel, and now, for over 10 years, leading EasyStreet Online Services in the Internet and IT world, now Oregon’s largest locally owned ISP and managed services provider. .

Rich combines a lifelong passion for technology with an appreciation for markets and customers, finding ways to innovate, satisfy customers, and build successful companies. Rich lived the globetrotting high tech lifestyle for 12 years at Intel, co-founding their successful entry into the PC end user products business. After consulting for numerous companies around the country, Rich gave up the frequent flier miles for the regional focus of EasyStreet, balancing the challenges of high tech, with the rewards of deeper roots.

Rich gives back to the community that supports his company and family. He’s served on numerous boards and committees. Currently, he’s on the SAO Board and Executive Committee, the board of the Open Technology Business Center (OTBC), and was appointed by Gov. Kulongoski to the Oregon Growth Account board. A sought-after speaker and emcee, Rich enjoys sharing his experiences in an entertaining way. He also enjoys travel, wine, cycling, and playing guitar.

Rich has a BSEE from Northeastern University. 
SPEAKER:  Session #ISP-202: Market Segmentation for Fun and Profit
PANELIST:  Session #ISP-102: Collocation Providers: The Differences are Bigger than You Think

Robert Cannon, Senior Counsel, Federal Communications Commission

Robert Cannon is Senior Counsel for Internet Issues in the FCC’s Office of Strategic Planning and Policy Analysis. Prior to this position, he was Deputy Director of the FCC's Y2K Task Force.
Mr. Cannon is also the Founder and Director of the Washington Internet Project , a pro-bono project dedicated to promoting awareness of and participation in federal regulatory developments that affect the Internet. Robert moderates the Cybertelecom-l listserv and edits the e-newsletter Cybertelecom News. He can be reached at 
SPEAKER:  Session #ISP-215: The FCC Briefing
SPEAKER:  Session #ISP-225: Legal Landmines

Russ Intravartolo, CEO and Founder, StarNet Inc.

Russ Intravartolo, CEO of StarNet, founded and has led the organization for more than eight years, and knows the issues ISPs face. Russ, who initially concentrated on retail Internet access, was able to grow StarNet’s network from a single point of presence to one of the largest dial access networks in North America. He shares his important insight into the influence Web acceleration is having on ISPs' businesses and operations. 
PANELIST:  Session #ISP-101: Getting the Most from Dial-up Acceleration
PANELIST:  Session #WISP-204: Is Wi-Fi a Suitable "Wide-area" Technology?

Sai Subramanian, Vice President of Product Management and Strategic Marketing, Navini Networks

Sai Subramanian is vice president of product management and strategic marketing for Navini Networks. Sai brings over seven years of wireless telecommunications experience and a strong background in strategic marketing, network deployment, systems engineering and business and product strategy to Navini Networks.

Prior to joining Navini Networks, Sai held various management positions at Nortel, including overseeing wireless multimedia, wireless network planning and wireless systems capacity divisions. During his tenure at Nortel, Sai's responsibilities included technology development and marketing, business strategy, network evolution and customer planning.

Sai holds a doctorate degree in computer science from Brown University, a master’s degree in business administration from the University of Chicago and a master's degree in computer science from Birla Institute of Technology and Science.

He and his wife and family live in Plano, Texas. 
PANELIST:  Session #WISP-224: Non-line-of-sight Wireless Broadband: Blurring the Lines Between Fixed and Mobile

Sara Radicati, President and CEO, The Radicati Group, Inc.

Dr. Sara Radicati is a widely recognized industry consultant and analyst expert in messaging and collaboration, directory and metadirectory Services, PKI/security, unified communications, wireless and Internet applications. Radicati was one of the leading designers of the X.500 standards for directory services, and played an active role in numerous major international standards organizations. She is a past director of the European Electronic Messaging Association (EEMA). The Radicati Group, Inc., is an international consulting and market research firm. The company assists corporate clients, vendors and network operators on planning, deployment and business strategies in all areas of messaging, directory services, unified communications, wireless and Internet applications. 
PANELIST:  Session #ISP-206: Future of Spam: Trends by Leading Analysts

Scott Banister, Co-Founder & CTO, IronPort

Scott Banister is co-founder and chief technology officer at IronPort. Banister
started his career as a pioneer in the email business. He was founder and VP
Technology of ListBot, the largest ASP for business email list hosting. Over
half a million customers used ListBot to communicate with over 20 million
unique list members. ListBot was acquired and became Microsoft's
ListBuilder(tm), part of the bCentral(tm) suite of business offerings. After
ListBot, Scott spent his time working with other leading start-ups as board
member and investor. These start-ups include eVoice, creator of the first
email-enabled home voicemail service, that was acquired by AOL in 2001.
Banister most recently served as VP of ideas at idealab!, where he contributed
numerous innovations, including the unique bid-for-placement search engine
model that powers Overture. 
PANELIST:  Session #ISP-216: Future of Spam: Leading Holistic Solutions

Scott Rafer, Chairman, WiFinder

Along with his duties as Chairman, Scott Rafer manages the European operations of WiFinder. Prior to WiFinder, he was the founding CEO of Fresher Information Corporation, a venture-backed startup in the content analysis and syndication space. Before starting Fresher, he was president of FotoNation and was General Manager, Internet Products and Services for the Entertainment Imaging Division of Kodak. Previously, he was vice president of operations for Silicon Valley-based Torque Systems, a pre-press server company. He is a graduate of the Jerome Fisher Program in Management and Technology at the University of Pennsylvania. 
MODERATOR:  Session #WISP-103: Wi-Fi: Free or Pay?

Shawn Lewis, President & CEO, Caerus, Inc.

Shawn Lewis serves as President and Chief Executive Officer for Caerus, Inc., a next gen SP. Mr. Lewis brings with him the vision and experience that will allow Caerus to implement the true convergence. He pioneered the free softswitch business model.

Mr. Lewis was the designer of the softswitch architecture in use around the world today. Mr. Lewis was the co-founder, officer and director of the highly successful XCOM Technologies, Inc., a Massachusetts corporation merged by acquisition to Level 3 Communications, Inc., in 1998.

In under eight months time, through his direction, leadership and original vision of the convergence between data and voice communications, Mr. Lewis was able to implement the SS7 Media Gateway and softswitch for XCOM Technologies, Inc. as an industry first. 
PANELIST:  Session #ISP-111: Voice over IP: Overcoming Barriers to Successful Deployment

Stephen Cobb, SVP Research & Education, ePrivacy Group

The author of Privacy for Business: Web Sites & Email, Stephen Cobb has shaped global thinking about information security and data privacy through 25 books and hundreds of articles, seminars, and consulting engagements to the Global 1000 and government agencies such as the Federal Trade Commission. Currently Senior Vice President for Research at ePrivacy Group, Stephen has been a Certified Information System Security Professional since 1996 and is a frequent lecturer at Norwich University, Vermont, designated by the NSA as a Center of Excellence in Information Assurance Education. 
SPEAKER:  Session #ISP-316: Perfect Storm? Spam Attacks, False Positives, and Malware

Steve Goldberg, PhD, CEO, Arcwave Inc.

Steve Goldberg is currently the CEO of ARCwave Inc., in Campbell, Calif. He held the same position with CoWave Networks prior its merger with Advanced Radio Cells Inc. Steve has more than 25 years of general management and technical experience with an emphasis in telecommunications and wireless. Prior to joining CoWave, he was vice president of research and development at Nokia Internet Communications. There, he had overall responsibility for research and development with a $70 million budget and more than 275 engineers worldwide. He helped grow their business from $50 million to more than $250 million in 12 months. Prior to this, he was president and CEO of Verticom Inc. He built a new management team, streamlined many processes and helped restart the company. Before that, he was VP and GM of the Wireless Communications Division at Cylink Corp., which was later sold to P-Com. He built the management team in sales, marketing, engineering, customer service and manufacturing. The division was profitable and was part of the successful Cylink IPO in February 1996. In addition, he has also held senior management and engineering positions at Trimble Navigation, Applied Signal, HP and California Microwave. Steve holds a PhD EE from the University of California at Santa Barbara and MSEE and BSEE degrees from Washington University in St Louis, Mo. He is a Senior Member of the IEEE, a past president of the IEEE Communications Society, Santa Clara Section, and is a member of the advisory board of Zap Ventures, Echogent Systems and Perfigo. He enjoys amateur radio (WQ6L) and figure skating. 
PANELIST:  Session #WISP-304: Hotspots vs. WWAN: Using Mesh Networks to Expand the Reach of Wi-Fi

Steve McGeown, Director of Product Marketing, Sandvine Incorporated

Steve is the director of product marketing where he strategically leads the development of all Sandvine products and solutions as well as the product management team. Prior to Sandvine, Steve held various positions with Nortel Networks including director of product line management for their Shasta IP Services, senior strategic account engineer and ATM product line manager. Steve holds a bachelor of mathematics from the University of Waterloo. 
SPEAKER:  Session #ISP-301: Managing P2P: Without Losing Customers

Steve Prather, Vice President of Operations, ViaWest

Steve Prather works with the ViaWest Sales and Operations departments developing and implementing process controls and procedures as well as product management and product placement roles. He also acts as the company's chief sales engineer, assisting customers in developing scalable, reliable networks and internal infrastructure. Prather brings his talent and his more than nine years experience in the Internet industry to ViaWest.

Prather previously served as the Manager of Network Services at RMI.Net and provided technical expertise as the sales engineer. Prior to, Prather was the Project Development Manager for VR1, working in conjunction with Microsoft to launch a new gaming application. Prather previously served as the ISP Services Manager for ONE where he ran the operations of that division. Prior to ONE, Prather was the North American Operations Manager for Vitel where he managed six nodes in North America and Canada. 
PANELIST:  Session #ISP-102: Collocation Providers: The Differences are Bigger than You Think

Susan May, Director of Security Product Management, Verio

Susan May is the Director of Security Product Management for Verio, where she is responsible for managed security services, VPNs and firewall products. As a Certified Information System Security Professional (CISSP), Susan is part of an elite group of security professionals recognized by (ISC)2 for their expertise in information security, including operations and physical security, cryptography, security architecture and other related areas.

Most recently Susan held Product Engineering positions with UUNET, SRA International, and Concert (a joint venture of British Telecom and MCI). Susan has more than 20 years of experience designing and deploying networking products for telecommunications carriers and for government and commercial clients.

She currently holds a B.A. Degree from Arizona State University, and is a degree candidate for an M.S. in Telecommunications Systems from Stratford University. 
PANELIST:  Session #ISP-312: The VPN Debate: IPSec vs SSL

Ted Gavin, Founding Trustee, Secretary and CFO, SpamCon Foundation

Mr. Gavin is a Senior Associate with NachmanHaysBrownstein Inc, a nationally recognized Turnaround Management firm based in Philadelphia, PA. He is a member of the American Production & Inventory Control Society (APICS), the Turnaround Management Association, and the Internet Society. He is also a member of the Coalition Against Unsolicited Commercial Email, and the Forum for Responsible and Ethical E-Mail. In his volunteer work with the Internet Engineering Task Force, he is (among other things) the primary author of RFC-3098; "How to Advertise Responsibly Using E-Mail and Newsgroups or - how NOT to MAKE ENEMIES FAST!". As a member of the Internet Societal Task Force (the social policy organization of the Internet Society), he is a co-chair of the Privacy and Personal Security Working Group. In addition, Mr. Gavin is an elected member of the Internet Societal Steering Group.

Ted Gavin is a founding Trustee, Secretary and Chief Financial Officer of the SpamCon Foundation (, a non-profit organization dedicated to preserving e-mail as a viable communications. In this role, Mr. Gavin has spoken at conferences on the topic of ethical e-mail marketing and advertising. As a recognized expert in this field, he has appeared before the U.S. Federal Trade Commission, has been a featured expert on National Public Radio and CNNfn, and has appeared in numerous publications, including Wired, CNET, Business Credit and others. 
PANELIST:  Session #ISP-306: Anti-Spam Organizations: Who We Are, What We Do and How You Can Get Involved

Thierry Maupile, Vice President, Business Development, IPWireless

Thierry Maupile is the Vice President of Business Development for IPWireless. Thierry has extensive experience in global sales, channel development, strategy and general management in both the mobile and IT industries. Most recently he held the position of Director of Strategy EMEA for Motorola's Telecom Carriers Solutions Group, following numerous other strategic and management roles for Motorola. Thierry is a faculty member of the MBA program at the European Business School (Ecole Superieure de Commerce de Paris - Ecole des Affaires de Paris) and received his Master's degree in Business Administration from IMD, Lausanne, Switzerland. 
PANELIST:  Session #WISP-224: Non-line-of-sight Wireless Broadband: Blurring the Lines Between Fixed and Mobile

Tim Guarnieri, Sr. Vice President of Corporate Development, Switch and Data

Tim Guarnieri, is responsible for Switch and Data’s strategic planning, business development and marketing functions. He has 17 years of experience in the high-tech and telecommunications industries, most recently serving as vice president and general manager of, Inc. Guarnieri holds a bachelor’s degree in computer science and mathematics from Boston College and a master’s degree in business administration from Boston University. Tim's ability to deliver compelling strategic ideas to executives and board members was demonstrated during Switch and Data's recent acquisition of PAIX. Tim has spoken at a number of conferences including Service Networks 2002 and has the ability to deliver consistent and unbiased evaluations of competing solutions and technologies. 
MODERATOR:  Session #ISP-102: Collocation Providers: The Differences are Bigger than You Think

Tim Sanders, Founder, The Final Mile

Tim Sanders brings more than 15 years of experience in a diverse range of businesses to bear in solving client problems. Much of this experience was gained with start-up companies. Prior to founding the The Final Mile, he held the general manager's position of a multi-state fixed wireless ISP that was a subsidiary of a major start-up operation. He led the company into its first out-of-state expansion and developed many of the business processes that are in use today. Sanders reduced the burn rate to break even and positioned the division to be financially independent for the first time. He is intimately familiar with the art form of line-of-sight wireless services delivery and understands the technology thoroughly. With formal training in Access database design he is experienced in developing inventory tracking systems and GIS topography data linkage. He is experienced with the complete ramp-up of wireless in a new city, which can include everything from bandwidth sourcing, partnership relations, sales, hub and relay site acquisition and negotiations, media and field technical management. Sanders' further expertise includes asset valuation, consultant sales, product management and development and project coordination and management. As a consultant he specializes in business plan development, financial projections and market positioning. Prior to the wireless business, Sanders was director of technical operations for a software consulting firm specializing in digital imaging and software products to the auto body industry. His teams served more than 8,000 partner customers in less than a two-year period with technical support, verification and distance learning programs. During his tenure, it was the most profitable division in the company and provided the capital to help position the company to diversify their product lines. Sanders held several diverse positions with previous companies, primarily in customer service, credit and sales. He has continued his education with technical subjects relating to the wireless business and studied mechanical engineering. 
SPEAKER:  Session #WISP-112: Fixed Wireless Business Plans that Work
MODERATOR:  Session #WISP-104: Creating the Wireless Future: Opportunities for ISPs and WISPs
PANELIST:  Session #WISP-123: Public Hotspot Services: Moving Beyond Road Warriors?

Timothy Doherty, Managing Director, CRG West

With over 13 years experience in domestic and international telecommunications, Timothy Doherty currently serves as Managing Director for CRG West where he oversees management of the Carlyle Group’s telecommunications assets. 
PANELIST:  Session #ISP-102: Collocation Providers: The Differences are Bigger than You Think

Tom DeReggi, President, RapidDSL & Wireless Inc.

Tom DeReggi is the President and founder of RapidDSL & Wireless Inc and is responsible for sales, strategic planning and wireless network design. In 2002, he launched "Intairnet," a high-capacity transport network interconnecting key locations throughout the Washington DC metropolitan area. Intairnet's wireless-to-fiber network completely bypasses wired telecom carriers and the congestion associated with them, using radios operating in the 5.8Ghz unlicensed spectrum. One of the core elements to RapidDSL & Wireless's success is its proprietary router technology which, when combined with the latest microwave radios, enables it to cost effectively build superior redundancy and security into its network using automatic shortest path routing algorithms and the Advanced Encryption Standard (AES). RapidDSL & Wireless recently launched its wholesale program, with the idea that WISPs have the best chance of success, if they pool resources and work together. With prices starting as low as $99 per month and speeds as high as 16 mbps, it's an ideal solution to connect hotspots, communities, tenant buildings and businesses to the Internet. 
SPEAKER:  Session #WISP-113: Fixed Wireless: Competing Head-to-head in Urban Areas
SPEAKER:  Session #WISP-303: 50 Wireless Mistakes in 50 Minutes

Tom Mitchell, CTO and Founder, coaXmedia

Founder and CTO of coaXmedia has more than 25 years of experience in the cable and telecommunication industries and has participated in several high tech startup companies. He has directed engineering development efforts in the areas of optical nodes, HFC test equipment, broadband delivery systems and high speed analog modems. Tom has held senior-level engineering positions at ANTEC, Inc., Arris Interactive, Nortel, Digital Transmission Systems, Inc., Hayes Microcomputer, Inc. The June 2001 CED article, "Rising above the spectral fray" is the most recent of Tom's more than 15 technical presentations and publications. BSEE from Drexel University, MS in Engineering Science - Penn State, IEEE Senior Member, SCTE Member, IEEE Computer Society - Meritorious Service Award 
PANELIST:  Session #ISP-314: High-Speed Data Deployment within MDUs

Tom VandeWater, Regional Manager, MetaSwitch

Tom VandeWater is MetaSwitch’s regional manager with responsibility for developing and supporting strategic accounts in the Southwestern United States, Latin America, and Eastern Canada. With masters degrees in engineering and finance, Tom combines a depth of technical knowledge with a strong business focus which he has successfully employed to help many service providers develop profitable service offerings.

Prior to joining MetaSwitch, Tom spent 14 years at Telcordia Technologies (formerly Bellcore), a leading provider of communications software and consulting services, most recently as Executive Director of Next Generation Network Solutions. In this role, Tom was responsible for managing Telcordia’s global alliances program, which involved developing, coordinating and implementing business development strategies with telecommunications providers. Prior to that assignment, Tom was Director of Sales and also General Manager of Bellcore West, the company’s first satellite location for professional services.

Tom earned a Bachelor of Science in Electrical Engineering from Rutgers College of Engineering, a Master of Science in Computer Science from UC Berkeley, and an MBA in finance/strategic marketing from New York University. 
PANELIST:  Session #ISP-111: Voice over IP: Overcoming Barriers to Successful Deployment

Trevor Hughes, Executive Director, NAI's Email Service Provider Coalition

J. Trevor Hughes is an attorney specializing in ecommerce, privacy and technology law. Hughes serves as the Executive Director of the Network Advertising Initiative (the NAI) and the International Association of Privacy Professionals (the IAPP). In his role with the NAI, Hughes leads the NAI's efforts to create manageable standards for industry at the intersection of privacy and technology. He has provided testimony before the US Congress Commerce Committee and the EU Parliament on issues of privacy sensitive technology. In his role with the IAPP, Hughes provides strategic leadership for the world's largest association of privacy professionals.

Prior to entering private practice, Hughes served as Director of Privacy and Corporate Counsel for Engage, a leading online media and software company. Prior to Engage, Hughes worked as Corporate Counsel for UnumProvident, focusing on legal issues associated with advertising and online insurance transactions.

Hughes has lectured on privacy and ecommerce law at Boston College Law School, the University of Maine School of Law and Northeastern University. He is also a frequent speaker on these issues at industry conferences around the world. Hughes has significant experience as a media official at the 1994 World Cup, 1996 Olympics and the 1999 Women's World Cup. A native of Canada, Hughes holds a BA in political science from the University of Massachusetts and a JD from the University of Maine School of Law. 
PANELIST:  Session #ISP-216: Future of Spam: Leading Holistic Solutions

Vincent J. Schiavone, Chief Strategic Officer, TurnTide;, Founder and CEO, ePrivacy Group

Vincent Schiavone has over 20 years of experience involved in Internet
commerce, privacy and security. As CSO of TurnTide, Vince leads the
company's overall strategies around the development of anti-spam technology
solutions. Prior to TurnTide, Vince was President and CEO of ePrivacy Group,
a privacy consulting company and trusted email technology incubator.
ePrivacy Group developed the framework and technology for the Trusted Sender
program, and TEOS (Trusted Email Open Standard) as well as TurnTide's
Anti-Spam. Before founding ePrivacy, Vince was founder and CEO of a network of over 6,000 websites that was one of the top 100
sites according to Media Metrix. Vince's experience also includes serving as
Principal and Key Strategist with InfoSec Labs, a security consulting and
training company and as a Senior Analyst with the National Computer Security

Vince's consulting and training clients have included the Federal Trade
Commission, American Express, NYSE, Aventis, Pfizer and Merck Medco,
Comcast, Microsoft, Earthlink, and ATTWireless. Vince has written and
lectured extensively on the Internet, e-commerce, security and privacy. He
currently serves as Vice President, Conference Co-chair, and Founding member
of the Board of Directors of the International Association of Privacy
MODERATOR:  Session #ISP-206: Future of Spam: Trends by Leading Analysts
MODERATOR:  Session #ISP-216: Future of Spam: Leading Holistic Solutions

Wendy Seltzer, Staff Attorney, Electronic Frontier Foundation

Wendy Seltzer is a Staff Attorney with the Electronic Frontier Foundation, specializing in intellectual property and free speech issues. As a Fellow with Harvard's Berkman Center for Internet & Society, Wendy founded and leads the Chilling Effects Clearinghouse, helping Internet users to understand their rights in response to cease-and-desist threats. Prior to joining EFF, Wendy taught Internet Law as an Adjunct Professor at St. John's University School of Law and practiced intellectual property and technology litigation with Kramer Levin Naftalis & Frankel in New York. Wendy speaks frequently on copyright, trademark, open source, and the public interest online.

She has an A.B. from Harvard College and J.D. from Harvard Law School, and occasionally takes a break from legal code to program (Perl). 
PANELIST:  Session #ISP-125: ISPs: Carriers or Nannies?

Yehuda Afek, Co-founder and Chief Technology Officer, Riverhead Networks

Professor Yehuda Afek, co-founder and chief technology officer at Riverhead Networks and a recognized expert in the field of network security and, is a tenured associate professor in the Department of Computer Sciences at Tel Aviv University. Prior to entering academia 1988, Afek was a member of the technical staff at AT&T Bell Laboratories’ Distributed Systems Research Department. Afek, who earned his Ph.D. in Computer Sciences from UCLA in 1985, is a seasoned presenter at security events, most recently at the North American Network Operators’ Group (NANOG) and the ISPCON Service Networks Conference. 
SPEAKER:  Session #ISP-122: Profiting From Distributed Denial of Service (DDoS)

Yuanzhe (Michael) Cai, Research Analyst, Parks Associates

Yuanzhe (Michael) Cai joined Parks Associates in June 2002 upon his M.B.A. education at Baylor University. He studies development in home networks, wireless technologies as well as the Chinese Telecom/IT market. He has authored/coauthored several reports in these areas. He has presented in several workshops and industry conferences. 
PANELIST:  Session #WISP-123: Public Hotspot Services: Moving Beyond Road Warriors?


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