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Conference Session Grid
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*Grid Subject to change.
Red hyperlink denotes wireless session.

  MONDAY, OCTOBER 20, 2003
Day/Time     Keeping Customers Happy: Reducing Churn Extreme ARPU Clueful Marketing and Service Models Building, Buying, Borrowing and Managing Bandwidth Protecting Assets Spam: Crisis Management
9:00 - 10:00am   #ISP-101
Getting the Most from Dial-up Acceleration
#ISP-102
Collocation Providers: The Differences are Bigger than You Think
#WISP-103
Wi-Fi: Free or Pay?
#WISP-104
Creating the Wireless Future: Opportunities for ISPs and WISPs
#WISP-105
Authentication and Encryption in Wireless Networks: Working with 802.11 Security
#ISP-106
Dealing with Spam at the Gateway

10:15-11:15am   #ISP-111
Voice over IP: Overcoming Barriers to Successful Deployment
#WISP-112
Fixed Wireless Business Plans that Work
#WISP-113
Fixed Wireless: Competing Head-to-head in Urban Areas
#WISP-114
WiMAX Forum: Enabling Broadband Wireless Access Deployments through Standards and Certification
#ISP-115
Anti-Trust Primer
#ISP-116
Dealing with Spam at the Client

11:30am-12:30pm   #WISP-121
Wi-Fi Users : Who You Gonna Call?
#ISP-122
Profiting From Distributed Denial of Service (DDoS)
#WISP-123
Public Hotspot Services: Moving Beyond Road Warriors?
#ISP-124
Broadband Over Power Lines and Cable Television Systems - FCC Proceedings and the 9th Circuit Cable Modem Decision
#ISP-125
ISPs: Carriers or Nannies?
#ISP-126
Legal and Regulatory Aspects of Spam

2:00-3:00pm   #ISP-131
Minimizing Customer Churn by Maximizing Customer Loyalty
#ISP-132
Listen to the Customer, then Act!
#WISP-133
The WiFi Wild West: Breaking from the Herd
#WISP-134
The Realities of Wireless
#ISP-135
Backhaul Basics
#ISP-136
Suing Spammers

  TUESDAY, OCTOBER 21, 2003
Day/Time     Keeping Customers Happy: Reducing Churn Extreme ARPU Clueful Marketing and Service Models Building, Buying, Borrowing and Managing Bandwidth Protecting Assets Spam: Crisis Management
9:00 - 10:00am   #ISP-201
The Service Advantage: How Small Players Can Win Big
#ISP-202
Market Segmentation for Fun and Profit
#WISP-203
Guerilla DSL: How to Deploy Dry Copper
#WISP-204
Is Wi-Fi a Suitable "Wide-area" Technology?
#WISP-205
Wireless But Not Lawless: The Evolving Legal and Regulatory Landscape
#ISP-206
Future of Spam: Trends by Leading Analysts

10:15-11:15am   Keynote:

3:00-4:00pm   #ISP-211
Integrated and Contextual Marketing: Unique Ways To Deliver Value To Readers and Marketers
#ISP-212
Web Services Opportunity in the Data Center
#ISP-213
50 Marketing Ideas in 50 Minutes
#WISP-214
Managing Noise and RF Interference
#ISP-215
The FCC Briefing
#ISP-216
Future of Spam: Leading Holistic Solutions

4:15 - 5:15pm   #ISP-221
How to Become the Churn-inator
#ISP-222
Four Ways to Survive and Thrive via Strategic Outsourcing
#WISP-223
Virtualization: Taking the Wireless World Beyond Basic Access
#WISP-224
Non-line-of-sight Wireless Broadband: Blurring the Lines Between Fixed and Mobile
#ISP-225
Legal Landmines
#ISP-226
The War on Spam: Report from the Front Lines

5:15 - 7:00pm   #EXCHANGE
EXCHANGE #1 Wireless War Stories
#EXCHANGE
EXCHANGE #2
ISP-CEO Round Table

  WEDNESDAY, OCTOBER 22, 2003
Day/Time     Keeping Customers Happy: Reducing Churn Extreme ARPU Clueful Marketing and Service Models Building, Buying, Borrowing and Managing Bandwidth Protecting Assets Spam: Crisis Management
9:00-10:00am   #ISP-301
Managing P2P: Without Losing Customers
#ISP-302
Selling and Marketing the Stability and Viability of Your Hosting
#WISP-303
50 Wireless Mistakes in 50 Minutes
#WISP-304
Hotspots vs. WWAN: Using Mesh Networks to Expand the Reach of Wi-Fi
#ISP-305
How ISPs Can Prepare Themselves against DoS Attacks
#ISP-306
Anti-Spam Organizations: Who We Are, What We Do and How You Can Get Involved

10:15-11:15am   Keynote:

11:30am - 12:30pm   #ISP-311
The Zen of Customer Retention
#ISP-312
The VPN Debate: IPSec vs SSL
#ISP-313
Subscriber Marketing Turbocharged: Building Effective Channels through Better Fulfillment Strategies
#ISP-314
High-Speed Data Deployment within MDUs
#ISP-315
Debt and Equity Sources in Today's Market
#ISP-316
Perfect Storm? Spam Attacks, False Positives, and Malware