*Grid Subject to change.
Red hyperlink denotes wireless session.
| MONDAY, OCTOBER 20, 2003 |
| Day/Time |
|
Keeping Customers Happy: Reducing Churn |
Extreme ARPU |
Clueful Marketing and Service Models |
Building, Buying, Borrowing and Managing Bandwidth |
Protecting Assets |
Spam: Crisis Management |
| 9:00 - 10:00am |
|
#ISP-101 Getting the Most from Dial-up Acceleration | #ISP-102 Collocation Providers: The Differences are Bigger than You Think | #WISP-103 Wi-Fi: Free or Pay? | #WISP-104 Creating the Wireless Future: Opportunities for ISPs and WISPs | #WISP-105 Authentication and Encryption in Wireless Networks: Working with 802.11 Security | #ISP-106 Dealing with Spam at the Gateway
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|
| 10:15-11:15am |
|
#ISP-111 Voice over IP: Overcoming Barriers to Successful Deployment | #WISP-112 Fixed Wireless Business Plans that Work | #WISP-113 Fixed Wireless: Competing Head-to-head in Urban Areas | #WISP-114 WiMAX Forum: Enabling Broadband Wireless Access Deployments through Standards and Certification | #ISP-115 Anti-Trust Primer | #ISP-116 Dealing with Spam at the Client
|
|
| 11:30am-12:30pm |
|
#WISP-121 Wi-Fi Users : Who You Gonna Call? | #ISP-122 Profiting From Distributed Denial of Service (DDoS) | #WISP-123 Public Hotspot Services: Moving Beyond Road Warriors? | #ISP-124 Broadband Over Power Lines and Cable Television Systems - FCC Proceedings and the 9th Circuit Cable Modem Decision | #ISP-125 ISPs: Carriers or Nannies? | #ISP-126 Legal and Regulatory Aspects of Spam
|
|
| 2:00-3:00pm |
|
#ISP-131 Minimizing Customer Churn by Maximizing Customer Loyalty | #ISP-132 Listen to the Customer, then Act! | #WISP-133 The WiFi Wild West: Breaking from the Herd | #WISP-134 The Realities of Wireless | #ISP-135 Backhaul Basics | #ISP-136 Suing Spammers
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| TUESDAY, OCTOBER 21, 2003 |
| Day/Time |
|
Keeping Customers Happy: Reducing Churn |
Extreme ARPU |
Clueful Marketing and Service Models |
Building, Buying, Borrowing and Managing Bandwidth |
Protecting Assets |
Spam: Crisis Management |
| 9:00 - 10:00am |
|
#ISP-201 The Service Advantage: How Small Players Can Win Big | #ISP-202 Market Segmentation for Fun and Profit | #WISP-203 Guerilla DSL: How to Deploy Dry Copper | #WISP-204 Is Wi-Fi a Suitable "Wide-area" Technology? | #WISP-205 Wireless But Not Lawless: The Evolving Legal and Regulatory Landscape | #ISP-206 Future of Spam: Trends by Leading Analysts
|
|
| 10:15-11:15am |
|
Keynote:
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|
| 3:00-4:00pm |
|
#ISP-211 Integrated and Contextual Marketing: Unique Ways To Deliver Value To Readers and Marketers | #ISP-212 Web Services Opportunity in the Data Center | #ISP-213 50 Marketing Ideas in 50 Minutes | #WISP-214 Managing Noise and RF Interference | #ISP-215 The FCC Briefing | #ISP-216 Future of Spam: Leading Holistic Solutions
|
|
| 4:15 - 5:15pm |
|
#ISP-221 How to Become the Churn-inator | #ISP-222 Four Ways to Survive and Thrive via Strategic Outsourcing | #WISP-223 Virtualization: Taking the Wireless World Beyond Basic Access | #WISP-224 Non-line-of-sight Wireless Broadband: Blurring the Lines Between Fixed and Mobile | #ISP-225 Legal Landmines | #ISP-226 The War on Spam: Report from the Front Lines
|
|
| 5:15 - 7:00pm |
|
#EXCHANGE EXCHANGE #1 Wireless War Stories | #EXCHANGE EXCHANGE #2 ISP-CEO Round Table
|
|
| WEDNESDAY, OCTOBER 22, 2003 |
| Day/Time |
|
Keeping Customers Happy: Reducing Churn |
Extreme ARPU |
Clueful Marketing and Service Models |
Building, Buying, Borrowing and Managing Bandwidth |
Protecting Assets |
Spam: Crisis Management |
| 9:00-10:00am |
|
#ISP-301 Managing P2P: Without Losing Customers | #ISP-302 Selling and Marketing the Stability and Viability of Your Hosting | #WISP-303 50 Wireless Mistakes in 50 Minutes | #WISP-304 Hotspots vs. WWAN: Using Mesh Networks to Expand the Reach of Wi-Fi | #ISP-305 How ISPs Can Prepare Themselves against DoS Attacks | #ISP-306 Anti-Spam Organizations: Who We Are, What We Do and How You Can Get Involved
|
|
| 10:15-11:15am |
|
Keynote:
|
|
| 11:30am - 12:30pm |
|
#ISP-311 The Zen of Customer Retention | #ISP-312 The VPN Debate: IPSec vs SSL | #ISP-313 Subscriber Marketing Turbocharged: Building Effective Channels through Better Fulfillment Strategies | #ISP-314 High-Speed Data Deployment within MDUs | #ISP-315 Debt and Equity Sources in Today's Market | #ISP-316 Perfect Storm? Spam Attacks, False Positives, and Malware
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