*Grid Subject to change.
Red hyperlink denotes wireless session.
| WEDNESDAY, APRIL 14, 2004 |
| Day/Time |
|
Back Office |
Front Office |
Head Office |
Public Office |
Wireless Technology |
Wired Technology |
| 9:00 - 10:00am |
|
#101
Secondary Markets in Licensed Spectrum | #102
How to Provide Quality Technical Support that's Friendly to the Bottom Line! | #103
Public Private Partnerships and Municipal Broadband | #104
Email Compliance -- What to Expect in 2004 | #105
Under the Hood: An In-Depth Look at One of the Country's First Rural WISPs | #106
Securing Your Network Fabric against DDoS, Worms and Spam
|
|
| 10:15-11:15am |
|
#111
Streamlining Subpoena Responses and Minimizing Legal Expenses | #112
Managing the Sales Force | #113
The ISP-CEO Panel | #114
Broadband Over Power Lines and Cable Television Systems: What ISPs Need to Know | #115
Managing Noise and Interference | #116
Setting up VPNs & Tunneling for Remote Administration
|
|
| 11:30am - 12:30pm |
|
#121
Debt and Equity Sources in Today's Market | #122
Search Engine Marketing For Lead Generation and Customer Acquisition | #123
Successful Wireless Strategies: Risks and Rewards of Urban, and Suburban Deployments | #124
Legal and Regulatory Aspects of Spam | #125
What Radio System Should YOU Use? | #126
Perfect Storm? Spam Attacks, False Positives, and Malware
|
|
| 2:00-3:00pm |
|
#131
Financing Growth and New Market Opportunities | #132
Selling and Supplying Remote Backup Services | #133
Living in a World of Multiple Service Providers | #134
Update on FCC Proceedings Affecting License Exempt Spectrum | #135
Planning and Deploying Microwave Radio Links | #136
Guerilla DSL: How to Deploy Dry Copper
|
|
| THURSDAY, APRIL 15, 2004 |
| Day/Time |
|
Back Office |
Front Office |
Head Office |
Public Office |
Wireless Technology |
Wired Technology |
| 9:00 - 10:00am |
|
#201
Closing the Deal – the Legal Terms Hated by the Sales Department, But Necessary | #202
Customer Service: The Real Internet Backbone | #203
The WISP-CEO Panel: Is Wireless Right for Your Market? | #204
Wireless but not Lawless: Successful Business Management of the Legal Landscape | #205
Broadband Wireless Access: An Alternative to Cable and DSL for Internet, VoIP & Video Applications | #206
The New Economics of Email
|
|
| 10:15-11:15am |
|
Cross-Operator Communication That Stops Messaging Abuse
|
|
| 3:00-4:00pm |
|
#211
Head to Head: He Said / He Said - ISP Valuations in 2004 | #212
Minimizing Customer Churn by Maximizing Customer Loyalty | #213
The Best and Worst of Value-Added Services | #214
The FCC Update: Broadband Proceedings | #215
WISPs in the Hot (Spot) Seat | #216
Roll Your Own VoIP with Asterisk
|
|
| 4:15 - 5:15pm |
|
#221
Negotiating Favorable Upstream Contracts and Terms | #222
Are ISPs Giving Away the Store? | #223
Differentiating for the Long Haul: How Web Hosting Companies Can Remain Competitive and Profitable | #224
The FCC Update: IP-enabled Service Proceedings | #225
Conquering LOS and the Elements with Evolving Wireless Transmission Technologies | #226
Getting the Most from Dial-Up Acceleration
|
|
| FRIDAY, APRIL 16, 2004 |
| Day/Time |
|
Back Office |
Front Office |
Head Office |
Public Office |
Wireless Technology |
Wired Technology |
| 9:00 - 10:00am |
|
Wireless Communications Policy and Progress
|
|
| 10:15-11:15am |
|
#301
ISP to ISP/CLEC Workshop: Regulatory and Financial Considerations to Starting a CLEC - Part 1 | #302
ISP-Marketing Fundamentals Workshop: Advertising & Promotion - Part 1 | #303
SWOT for the ISP Security Workshop - Part 1 | #304
DC 101 Workshop: Congressional Advocacy Training Course | #305
Driving Wireless Profitability: WISP MBA Workshop - Part 1 | #306
Real World VoIP Deployment Workshop - Part 1
|
|
| 11:30am - 12:30pm |
|
#311
ISP to ISP/CLEC Workshop: Panel Two- Making the New CLEC Work, Implementation Issues - Part 2 | #312
ISP-Marketing Fundamentals Workshop: Selling and Referrals - Part 2 | #313
Active Monitoring for the ISP Security Workshop - Part 2 | #314
DC 101 Workshop: RUS Mini-Workshop 1: Success Stories, Do’s and Don’ts | #315
Advancing the WISP Business: WISP MBA Workshop - Part 2 | #316
Real World VoIP Deployment Workshop - Part 2
|
|
| 1:30-2:30pm |
|
#321
ISP to ISP/CLEC Workshop: Equipment Options - Part 3 | #322
ISP-Marketing Fundamentals Workshop: Bringing It All Together - Part 3 | #323
Gaining Additional Revenue with Security Offerings Security Workshop - Part 3 | #324
DC 101 Workshop: RUS Mini-Workshop Part 2: Action Steps | #325
Real-world Business Practice: WISP MBA Workshop - Part 3 | #326
Real World VoIP Deployment Workshop - Part 3
|
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